Content Strategist

Job not on LinkedIn

🔥 31 minutes ago

🇨🇦 Canada – Remote

💵 $57k - $80k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👨🏼‍💻 Content Manager

👻 Ghost score 0%

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D2L

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

📚 Education

☁️ SaaS

💰 $85M Series B on 2014-08

Education • SaaS

D2L is a company committed to transforming the future of education and work through high-quality learning solutions. Their platform, D2L Brightspace, offers personalized, scalable learning opportunities tailored for various sectors, including K-12 education, higher education, business, training organizations, and government. D2L provides a comprehensive learning management system that incorporates AI-driven tools to enhance teaching and learning experiences. The company emphasizes accessibility and inclusivity, ensuring that their solutions meet diverse learner needs, and supports their users with dedicated customer and learning services.

📋 Description

• Plan and create multi-lingual content strategies in collaboration with cross-functional teams • Produce persona-specific documentation meeting writing and information architecture standards • Create accessible GIFs and video tutorials for end-users • Develop and follow style guides and writing guidelines • Develop, document, and refine standard operating procedures • Work with cross-functional teams to understand product and documentation requirements • Manage release cycle tasks and assignments within deadlines • Develop, conduct, and track usability tests with stakeholders • Analyze productivity metrics • Address multi-lingual content gaps with internal and external stakeholders • Assist in developing and implementing content strategies for global audiences • Assist in using AI to enhance documentation and process quality • Create and manage style guides, glossaries, and templates • Conduct content audits • Collaborate with translators and regional teams to adapt content for languages and cultures • Review and QA localized content • Maintain translation memories with translation vendors • Write, edit, and organize technical content including release notes, FAQs, help topics, blog posts, and video tutorials • Work with developers, product managers, and UX designers • Update documentation for new features and user feedback • Align content with business objectives and user needs • Present content strategies and findings to stakeholders • Provide input on content design and structure • Use analytics tools to measure content effectiveness • Gather feedback to refine and optimize content • Stay informed on industry trends and best practices

🎯 Requirements

• Bachelor’s degree, technical writing certificate, or equivalent work experience • Approximately 5 years total relevant experience • Experience in using version control tools such as GitHub • Experience working with XML-based documentation publishing software, such as MadCap Flare • Familiarity with localization tools (e.g., SDL Trados, MemoQ), content and learning management systems (CMS and LMS) • Understanding of SEO principles and analytics tools (e.g., Google Analytics) • Knowledge of programming languages, such as XML, HTML, CSS, and JavaScript • Excellent project management skills and attention to detail

🏖️ Benefits

• Impactful work transforming the way the world learns • Flexible work arrangements • Learning and Growth opportunities • Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program • 2 Paid Days off for SkillsWave-related activities like exams or final assignments • Employee wellbeing (Access to mental health services, EFAP program, financial planning and more) • Retirement planning • 2 Paid Volunteer Days • Competitive Benefits Package • Home Internet Reimbursements • Employee Referral Program • Wellness Reimbursement • Employee Recognition • Social Events • Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices. • Wellness Subsidy • Equity Grants • Variable Incentive

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