Implementation Manager

🕒 June 23

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DailyPay

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

💳 Fintech

🤝 B2B

👥 HR Tech

Fintech • B2B • HR Tech

DailyPay is a financial technology company that provides an On-Demand Pay platform, allowing employees to access their earned wages before payday. This service empowers employees by giving them financial control, which in turn increases engagement, motivation, and overall happiness at work. DailyPay aims to help organizations improve recruitment and retention rates while reducing employee turnover through its innovative financial wellness solutions.

📋 Description

• Lead the technical aspects of the DailyPay integration for Small to Enterprise sized customers • Perform comprehensive discovery and build robust documentation of the implementation requirements • Perform technical research to provide unique solutions for complex customer integrations • Become a specialist in the product, configuration, and internal processes • Identify, manage, and mitigate project risks • Work hand in hand with the sales team to assist with pre-sales and scoping discussions • Suggest new product features and functionality based on implementation experience and customer feedback • Work closely with operations and support teams on implementation details during the post-launch handoff • Manage the entire implementation lifecycle from pre-sales to go-live • Lead the technical integration between third-party vendors and DailyPay

🎯 Requirements

• Bachelor’s degree in Business, Engineering, or equivalent work experience • 3–5+ years of experience implementing SaaS solutions • Experience working with demanding, high-stakes accounts and managing operational and C-level stakeholders • Detail-oriented, able to set priorities, and flexible in a changing environment • Excellent written communication and presentation skills • Experience leading data validation, unit testing, and UAT • Experience with sFTP automation and API builds, including reviewing logs and troubleshooting • Working proficiency in Microsoft Excel and Google Suite • Occasional work outside normal business hours may be required to support customers • Experience in early-stage products, markets, and companies preferred • Experience with HCM, Payroll, and Time Management Systems • Experience with Dell Boomi or similar products

🏖️ Benefits

• Exceptional health, vision, and dental care • Opportunity for equity ownership • Life and AD&D, short- and long-term disability • Employee Assistance Program • Employee Resource Groups • Fun company outings and events • Unlimited PTO • 401K with company match