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Disability Operations Manager

🕒 Yesterday

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Dane Street's careers page, not through a job board

First seen by Remote Rocketship Yesterday

Still open on Dane Street's site. Checked 15 hours ago.

Logo of Dane Street

Dane Street

51 - 200 employees

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

Dane Street is a national leader in Independent Medical Exams and Reviews, providing objective, compliant, and timely Independent Medical Examinations, Peer Reviews, and other medical reports. With a large network of over 16,000 physicians, the company offers its services across 25,000 locations and 100 specialties, including Workers' Compensation, Auto, Liability, and Disability claims. Dane Street supports Insurance Carriers, Third Party Administrators, Managed Care Organizations, and Federal/State entities with expert medical analyses, helping them make accurate determinations. The company is recognized for its quality, fast turnaround times, and efficient processes, earning accolades like the NCQA Accreditation in Utilization Management and the Great Place to Work certification.

📋 Description

• Oversee and ensure the overall profitability of the regional operations center • Reach and exceed financial and referral goals • Manage staffing efficiencies throughout the team • Manage performance expectations and improvements for existing staff • Present management with regular reporting on requested topics • Oversee overall production, performance, and quality of the assigned region • Plan and organize daily production and operations activities • Measure productivity by analyzing performance data, financial data, and activity reports • Coordinate with human resources, finance, IT, and business analysis/support departments • Determine labor needs to meet production goals • Hire and train new employees • Organize and oversee assigned staff schedules and work • Conduct timely and constructive performance evaluations • Handle employee discipline and termination in accordance with company policy • Oversee the deposition process at the request of the client or defense counsel • Perform other duties as assigned

🎯 Requirements

• Business experience in a healthcare and/or insurance setting preferred • Business experience in a Worker’s Compensation and/or Auto insurance setting preferred • Long Term / Short Term Disability Claims background preferred • Associate’s Degree or Bachelor’s Degree preferred • Exceptional communication skills • Clear understanding of company business lines • Critical thinking ability • Ability to manage time efficiently and meet specific deadlines • Computer literacy and typing skills • Must supply and support own internet services • Maintaining an uninterrupted internet connection is required for work from home

🏖️ Benefits

• Medical, dental, and vision coverage for employees and families • Voluntary life insurance for employees, spouses, and children • Voluntary hospital indemnity, critical illness, accident indemnity, and pet insurance plans • Basic life insurance at no cost • Short-term disability coverage at no cost • Long-term disability coverage at no cost • Generous paid time off policy • 401(k) plan with company match • Apple equipment for remote workspace • Media stipend for remote workspace • Performance bonuses • Comprehensive benefits package • Remote work arrangement

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