Datavant
201 - 500 employees
Founded 2017
⚕️ Healthcare Insurance
☁️ SaaS
🏢 Enterprise
💰 $40M Series B on 2020-10
Healthcare Insurance • SaaS • Enterprise
Datavant is a company that provides a platform and network focused on making health data secure, accessible, and usable across the healthcare ecosystem. With a focus on data connectivity and interoperability, Datavant facilitates the movement of healthcare records across a vast network of organizations, including hospitals, clinics, health systems, and data partners. Their suite of products and solutions covers areas such as health data exchange, data transformation, and privacy compliance, serving various clients including health plans, healthcare providers, life sciences, and government organizations. Datavant's mission is to advance human health through improved data exchange and analytics.
Customer Support Engineer
🕒 May 15
🇺🇸 United States – Remote
💵 $72k - $90k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🦅 H1B Visa Sponsor
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Datavant
201 - 500 employees
Founded 2017
⚕️ Healthcare Insurance
☁️ SaaS
🏢 Enterprise
💰 $40M Series B on 2020-10
Healthcare Insurance • SaaS • Enterprise
Datavant is a company that provides a platform and network focused on making health data secure, accessible, and usable across the healthcare ecosystem. With a focus on data connectivity and interoperability, Datavant facilitates the movement of healthcare records across a vast network of organizations, including hospitals, clinics, health systems, and data partners. Their suite of products and solutions covers areas such as health data exchange, data transformation, and privacy compliance, serving various clients including health plans, healthcare providers, life sciences, and government organizations. Datavant's mission is to advance human health through improved data exchange and analytics.
📋 Description
• Own customer tickets and issues end-to-end with minimal oversight • Lead customer interactions independently • Identify recurring issues and propose systemic fixes • Develop fluency across all products in scope for Technical Solutions
🎯 Requirements
• 1–2 years of full-time experience in a customer-facing technical role, preferably in B2B SaaS context • Strong troubleshooting and problem-solving instincts • Direct customer communication skills • Bachelor's Degree required
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development opportunities
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