Manager, Enterprise Technical Leads

🕒 6 days ago

🇺🇸 United States – Remote

💵 $125k - $147k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

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Logo of Datavant

Datavant

201 - 500 employees

Founded 2017

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 $40M Series B on 2020-10

Healthcare • Consulting • Healthcare Insurance

Datavant is a company that provides a platform and network focused on making health data secure, accessible, and usable across the healthcare ecosystem. With a focus on data connectivity and interoperability, Datavant facilitates the movement of healthcare records across a vast network of organizations, including hospitals, clinics, health systems, and data partners. Their suite of products and solutions covers areas such as health data exchange, data transformation, and privacy compliance, serving various clients including health plans, healthcare providers, life sciences, and government organizations. Datavant's mission is to advance human health through improved data exchange and analytics.

📋 Description

• Lead, manage, coach, and develop a team of customer-facing Enterprise Technical Leads • Provide performance feedback and career guidance aligned with Technical Solutions expectations • Foster ownership, accountability, and continuous improvement • Mentor team members by modeling technical judgment, customer management, and execution • Directly lead complex, high-stakes enterprise customers and implementations • Architect and execute scalable technical solutions and integrations spanning multiple systems and stakeholders • Serve as the technical escalation point for personal accounts and the team portfolio • Balance hands-on delivery with team leadership • Partner with Strategic Engagement, Product, Engineering, GTM, Science, and Privacy to align priorities and unblock delivery • Provide structure, prioritization, and decision frameworks to navigate complexity • Represent Technical Solutions in cross-functional discussions • Identify patterns to drive process improvements and repeatable frameworks • Balance bespoke solutions with standardization and scalability • Improve internal systems, documentation, and tooling to increase team efficiency • Drive end-to-end technical delivery for large, high-impact enterprise customers

🎯 Requirements

• 5–8+ years in a customer-facing technical role, such as solutions engineering, implementations, technical program management, or similar • Proven track record leading complex enterprise implementations or integrations • Ability to operate at both team leadership and hands-on technical contributor levels simultaneously • 1–3+ years of experience managing or mentoring technical, customer-facing teams • Demonstrated ability to develop high-performing individuals and raise team performance • Ability to balance coaching, accountability, and support across varying experience levels • Strong ability to manage competing priorities across personal accounts and team responsibilities • Comfort navigating ambiguity, escalations, and high-stakes customer situations • Sound judgment in deciding when to go deep versus delegate • Experience driving alignment across Product, Engineering, Strategic Engagement, and GTM teams • Ability to translate technical complexity into clear decisions and actions • Ability to influence without authority and drive outcomes across diverse stakeholders • Proven ability to manage enterprise relationships and escalations with credibility and confidence • Deep commitment to exceptional customer outcomes • Strong ownership mindset with consistent follow-through • This job is not eligible for employment sponsorship

🏖️ Benefits

• Total rewards compensation strategy • Post-offer health screenings and vaccinations as required by clients • Reasonable accommodations for individuals with disabilities • Equal Employment Opportunity protections • Anonymous voluntary demographic questions that do not affect the application or hiring process

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