Senior Success Lead, Public Sector

🕒 October 31

🇺🇸 United States – Remote

💵 $140k - $175k / year

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 4%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Datavant

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 $40M Series B on 2020-10

Healthcare • Consulting • Healthcare Insurance

Datavant is a company that provides a platform and network focused on making health data secure, accessible, and usable across the healthcare ecosystem. With a focus on data connectivity and interoperability, Datavant facilitates the movement of healthcare records across a vast network of organizations, including hospitals, clinics, health systems, and data partners. Their suite of products and solutions covers areas such as health data exchange, data transformation, and privacy compliance, serving various clients including health plans, healthcare providers, life sciences, and government organizations. Datavant's mission is to advance human health through improved data exchange and analytics.

📋 Description

• Own engagement management and value management for a portfolio of up to five government-practice accounts • Develop deep understanding of government and government-channel-partner accounts through engagement-focused meetings, workshops, and quarterly business reviews • Support partners in achieving their defined success outcomes • Learn customer goals and strategies and align Datavant solutions and products to those goals • Lead complex program management involving multiple partners and contractors • Make decisions, prioritize work, execute quickly, and escalate complex edge cases • Drive long-term customer value through product adoption, customer satisfaction, account health, and trusted relationships • Operate in a fast-paced, continuous-improvement environment amid ambiguity • Collaborate with cross-functional partners and surface insights influencing product and sales strategies • Use a self-service-first approach to problem solving • Communicate and present effectively with internal and external stakeholders • Help create a company-wide customer-centric culture

🎯 Requirements

• 7+ years experience in healthcare technology and customer-facing roles (required) • 4+ years experience in the federal government or with government contractors and government-adjacent organizations (required) • Experience as a strategic program and project manager focused on client value • Ability to build deep, trust-based relationships with customer stakeholders • Ability to expand relationships beyond direct contacts through rapport-building • Demonstrated ownership of complex, high-value customer accounts • Strategic thinking connecting cross-customer trends to shape value propositions • Effective and empathetic internal and external communication • This job is not eligible for employment sponsorship

🏖️ Benefits

• Additional variable compensation • Post-offer health screenings and vaccinations as required by clients • Reasonable accommodations for individuals with physical and mental disabilities • Equal employment opportunity protections

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