HR Associate/Scheduler

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2 days ago

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Delegate CX

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B2B • Recruitment • Enterprise

Delegate CX is a company that specializes in helping U. S. businesses scale their teams by providing highly-trained global talent. Through their proprietary 4D process and comprehensive training programs, they streamline the hiring and onboarding processes, making it easier and more cost-effective for companies to grow. Delegate CX emphasizes integrating their outsourced, full-time hires seamlessly into the client company’s teams, providing an additional layer of support for continued business growth.

11 - 50 employees

🤝 B2B

🎯 Recruiter

🏢 Enterprise

📋 Description

• Call / text staff member one-by-one to ascertain schedule availability and try to get the caregiver to accept an assignment to as many open, unfilled shifts as possible • Aim to complete the schedule by close of business on Wednesdays for the following 2 full weeks • Ensure that client shifts are filled with caregivers who have matching attributes (i.e. willing to work with dogs in the home, willing to work with a client who smokes, etc.) • Process pre-shift electronic Covid health screening to ensure caregivers are fit to work • Collect updated caregivers documents as they expire (CPR certification, CNA license, etc.) • Build rapport with all caregivers

🎯 Requirements

• Bachelor’s degree in Business Administration or a related field • 1–3 years of scheduling, HR coordination, or relevant admin experience in a healthcare or medical setting • Familiar with medical terminology and health insurance basics • Strong English communication skills, written and verbal • Must be available to work 8:00 AM – 5:00 PM EST, Monday through Friday • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) • Skilled in Google Suite (Docs, Sheets, Gmail) • Experience using scheduling systems

🏖️ Benefits

• Industry-leading salary packages • Permanent work-from-home setup • Company equipment provided • Internet stipends upon regularization • HMO Coverage • PTO credits and service incentive leaves • Major spring and winter company live events • Monthly employee appreciation virtual events • Company-provided career skills training courses • A company culture focused on your personal and professional growth