Enterprise Account Manager

🕒 February 5

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Deliverect

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

☁️ SaaS

🛍️ eCommerce

Food and Beverage • SaaS • eCommerce

Deliverect is a global technology company providing seamless integrations and solutions for restaurants and grocery businesses to manage their online orders efficiently. The company offers a variety of services including centralized order management, menu management, and multi-platform integrations to enhance productivity and customer satisfaction. Deliverect works with a wide range of partners, including popular delivery platforms and POS systems, to help businesses streamline their operations and boost sales. With a strong focus on food tech, Deliverect drives innovation in online ordering and delivery processes to support business growth across over 52 countries.

📋 Description

• Drive net revenue retention (NRR) by proactively identifying expansion opportunities • Serve as the primary point of contact for enterprise customers, building and maintaining strong relationships • Consistently meet or exceed sales targets • Ensure customers are leveraging Deliverect’s full suite of features • Analyse customer usage data to identify trends, risks, and opportunities • Work closely with Customer Success, Sales, Product, Marketing, and Support teams • Address customer challenges with urgency and creativity

🎯 Requirements

• Fluency in English is required • Spanish language skills would be considered a strong asset • 3+ years of experience in Account Management, Customer Success, or a related role within SaaS or restaurant technology • Proven ability to manage complex client relationships • Strong relationship-building skills • Understanding of the order management, restaurant technology, or food delivery industries • Data-driven mindset with experience using customer insights and analytics tools • Exceptional written and verbal communication skills • Strong business acumen and a customer-first mentality • Ability to thrive in a fast-paced, competitive environment

🏖️ Benefits

• Investment in your growth with a dedicated learning budget • Health insurance • Flexible work arrangements • Collaborative and inclusive workplace culture