Product Training Manager – Global

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January 11

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Dengage

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B2B • eCommerce • Marketing

Dengage is a digital engagement platform that empowers businesses to connect with their customers through personalized communication and innovative marketing strategies. The company specializes in enhancing user experiences by leveraging data analytics and behavior-driven insights to optimize customer engagement across various channels.

51 - 200 employees

Founded 2018

🤝 B2B

🛍️ eCommerce

📋 Description

• Design, develop, and deliver structured technical training programs covering D·engage product features, architecture, and integrations. • Create high-quality training materials, including documentation, guides, tutorials, and video content tailored for internal audiences. • Facilitate regular onboarding sessions, product update briefings, and cross-functional learning workshops. • Collaborate closely with Product Managers and Software Developers to ensure all training content accurately reflects the most recent product releases and capabilities. • Evaluate training needs and establish a continuous learning framework that promotes ongoing product expertise across teams. • Manage and maintain training resources using Confluence, Zoho, or Learning Management Systems (LMS) to ensure accessibility and version control.

🎯 Requirements

• Bachelor’s degree in Computer Engineering, Software Engineering, Industrial Engineering, or a related technical discipline. • Minimum of 3 years’ experience in a Technical Trainer, Product Trainer, or Technical Consultant role within a SaaS or software product environment. • Proven ability to communicate complex technical concepts clearly and effectively to diverse audiences. • Demonstrated experience in creating engaging and structured training content — written, visual, and video formats. • Strong communication, facilitation, and presentation skills with attention to clarity and engagement. • Deep interest in technology, product education, and continuous learning, with the ability to simplify complex systems. • Hands-on experience with MarTech or Customer Data Platform (CDP) solutions is a strong plus. • Familiarity with LMS platforms, Confluence, or Zoho Learn for content delivery and management. • Working knowledge of SQL , Data, and data analysis is preferred.

🏖️ Benefits

• Growth Opportunities: Access to professional development and career growth within a rapidly expanding SaaS company. • Collaborative Culture: Work in a supportive and innovative environment where your contributions are valued. • Competitive Benefits: Enjoy a comprehensive benefits package