Social Media Content Specialist – Bilingual English/French

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dentsu Austria

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1900

🤝 B2B

📱 Media

🏢 Enterprise

B2B • Media • Enterprise

dentsu Austria is a part of the Dentsu Group, serving as an integrated growth and transformation partner to leading organizations worldwide. The company focuses on pushing the boundaries of business transformation and sustainable growth, providing world-class services and integrated solutions. Dentsu Austria is committed to innovating and creating experiences that enrich every business, with a strong emphasis on research, analysis, and media trends. By leveraging their global network of innovators, they strive to simplify complexities and drive impactful outcomes for brands, people, and society.

📋 Description

• Moderate and respond to comments on clients' social platforms, maintaining their brand tone and voice. • Write thoughtful, engaging content to spark conversations and increase engagement. • Help maintain safe, respectful online communities aligned with clients' guidelines. • Identify and escalate issues, trends, or insights to the internal team as needed. • Develop a strong understanding of client brands: strategy, tone, and target audience.

🎯 Requirements

• Excellent written communication skills (spelling, grammar, clarity) in English and French, with strong cultural sensitivity. • Experience managing social platforms, particularly moderation and community interaction. • Ability to write for brands and adapt tone to different audiences. • Familiarity with major platforms (e.g., Facebook) — a personal account may be required depending on client needs. • Comfortable engaging on a variety of topics (technology, retail, food, hospitality, travel, healthcare, pharmaceutical, etc.). • Excellent organizational skills, reliability, and customer-service orientation. • Access to a reliable high-speed internet connection for remote work.

🏖️ Benefits

• A range of benefits including medical and dental coverage, an RRSP, paid time off, and/or other benefits is also offered to all hourly-paid employees working at least 22 hours per week.