Desjardins
10,000+ employees
Founded 1900
đŚ Banking
đ¸ Finance
Banking ⢠Insurance ⢠Finance
Desjardins is a leading financial cooperative in North America, offering a wide range of financial and insurance services across Canada. Its services include personal and business banking accounts, credit cards, mortgages, loans, savings and investments, as well as auto and home insurance, among others. Desjardins is known for its focus on responsible investment and supporting local economies. It provides members with the opportunity to participate in decision-making processes and emphasizes commitment to the community and youth development.
Advisor, Member Sales and Service
đĽ 0 minutes ago
đŁď¸đŤđˇ French Required
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Desjardins
10,000+ employees
Founded 1900
đŚ Banking
đ¸ Finance
Banking ⢠Insurance ⢠Finance
Desjardins is a leading financial cooperative in North America, offering a wide range of financial and insurance services across Canada. Its services include personal and business banking accounts, credit cards, mortgages, loans, savings and investments, as well as auto and home insurance, among others. Desjardins is known for its focus on responsible investment and supporting local economies. It provides members with the opportunity to participate in decision-making processes and emphasizes commitment to the community and youth development.
đ Description
⢠Solicit and develop business relationships with members and clients ⢠Provide customer service and help sell specialized products and services ⢠Drive results by reviewing information requests for specialized products and services ⢠Ensure member/client satisfaction and service quality ⢠Establish an advisory relationship by identifying current and potential needs ⢠Advise members and clients on specialized products and services ⢠Review client needs and compile and analyze data ⢠Handle requests and follow up as needed ⢠Assist members and clients, listen to their needs and propose personalized solutions ⢠Help identify operational risks and opportunities for improvement ⢠Stay on top of the latest standards, products and services in the field
đŻ Requirements
⢠College diploma in a related field ⢠Minimum of one year of relevant experience ⢠French language proficiency required ⢠Advanced English proficiency required due to the nature of the duties, work tools, or interactions with English-speaking partners, members, and/or clients ⢠Action-oriented ⢠Effective communicator ⢠Ability to manage complexity ⢠Customer-focused ⢠Values diversity ⢠Strong interpersonal skills ⢠Quick learner ⢠Situationally adaptable ⢠Tech-savvy
đď¸ Benefits
⢠Competitive salary and annual bonus ⢠Four weeks of flexible vacation starting in the first year ⢠Defined benefit pension plan providing predictable, stable retirement income ⢠Group insurance including telemedicine ⢠Reimbursement for health and wellness expenses
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