Pre-Sales Solutions Specialist I

🕒 May 13

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Safe Software

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1993

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

<Safe Software> is the creator of FME, an all-data, Any-AI platform for data integration, transformation, and automation that helps organizations connect databases, real-time streams, cloud platforms, and business systems. Known for strong spatial (geospatial) data support, in-database execution (e. g. , Snowflake), and enterprise-focused workflows, Safe Software delivers its product as scalable software solutions used by thousands of organizations to operationalize data and incorporate AI-driven processes.

📋 Description

• Build foundational knowledge of the FME Platform and its real-world use cases. • Work with the Sales team to understand customer needs and support pre-sales activities. • Participate in scoping calls with prospective customers. • Prepare and deliver product demonstrations and proof of concepts tailored to customer challenges. • Respond to technical questions from prospective customers. • Lead technical discussions with prospective and existing customers. • Create and update technical resources on the FME Knowledge Base. • Contribute to the FME Community. • Help create content and resources for prospective and new customers. • Contribute to knowledge sharing through internal documentation, blog posts, and webinars. • Participate in beta testing of new FME builds, bringing a customer lens to product feedback. • Share customer insights with internal teams to help shape the product and customer experience. • Collaborate with Customer Success and Customer Education teams to support onboarding improvements.

🎯 Requirements

• Diploma, degree, or equivalent experience in a relevant field (such as GIS, data analytics, system integration, or business analysis). • Up to 2 years of experience working with technical products in a customer-facing, analytical, project-based, support, or related role. • Exposure to the FME Platform or similar data integration tools is an asset but not required. • Clear and approachable communication skills. • Interest in developing presentation skills. • Problem-solving ability and willingness to learn new approaches. • Ability to work collaboratively across teams. • Comfortable asking questions and learning from feedback. • Adaptable and open to change. • Exposure to AI tools and an interest in using them to support troubleshooting, documentation, or workflows. • Nice to Have: Experience with GIS, databases, business systems or data integration tools. • Background in a customer-facing role such as technical support or professional services. • Experience creating technical content or documentation.

🏖️ Benefits

• Meaningful Work: Make a profound impact across our business, workplace and data integration product. • A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. • Social Responsibility: Become part of a team that finds meaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. • Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. • Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. • Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. • Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. • Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. • Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. • An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!