Business Services Advisor

🕒 September 3

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Desjardins

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1900

🏦 Banking

🛡️ Insurance

💸 Finance

Banking • Insurance • Finance

Desjardins is a leading financial cooperative in North America, offering a wide range of financial and insurance services across Canada. Its services include personal and business banking accounts, credit cards, mortgages, loans, savings and investments, as well as auto and home insurance, among others. Desjardins is known for its focus on responsible investment and supporting local economies. It provides members with the opportunity to participate in decision-making processes and emphasizes commitment to the community and youth development.

📋 Description

• Handle inbound and/or outbound calls using a call generator • Efficiently respond to the immediate needs of business members and clients • Understand members' and clients' stories, challenges, and projects • Offer a personalized and value-added experience • Propose solutions and alternatives aligned with members' and clients' goals and ambitions • Provide businesses with tools to drive their success • Build loyalty through unique and personalized service

🎯 Requirements

• High school diplomas in a related field • Minimum of three years of relevant experience in customer service experience • Please note that other combinations of qualifications and relevant experience may be considered • Experience in the banking or financial sector • Knowledge of French is required • Some positions require advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients • Knowledge of or interest in the business sector and business development • Availability to work Monday to Friday between 8 a.m. and 8 p.m., and Saturdays during the day

🏖️ Benefits

• Competitive salary and annual bonus • 4 weeks of flexible vacation from the first year • Defined benefit pension plan ensuring predictable and stable retirement income • Group insurance plan including telemedicine services • Reimbursement for health, wellness, and remote work equipment expenses