Customer Service Agent

Job not on LinkedIn

June 19

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Destinee Travel

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B2C • eCommerce • Travel

Destinee Travel is a travel agency that specializes in creating personalized travel experiences for clients. They offer various services including flight bookings, hotel reservations, and travel planning to ensure a seamless journey for their customers. With a focus on customer service and unique itineraries, Destinee Travel aims to make travel accessible and enjoyable for everyone.

2 - 10 employees

Founded 2004

👥 B2C

🛍️ eCommerce

📋 Description

• We are searching for a friendly and professional Customer Service Agent to join our team. • As a Customer Service Agent, you should be passionate about seeing the world and helping others do the same. • This role involves planning holidays, suggesting travel destinations, maintaining client files, and managing large-scale events. • Your ultimate goal will be to keep our clients satisfied and loyal for future services. • The ideal candidate will be an excellent communicator with in-depth knowledge of domestic and international travel destinations. • To succeed in this role, you should also possess outstanding negotiation and sales skills. • Arrange travel for business and vacation customers • Determine customers’ needs and preferences, such as schedules and costs • Plan and arrange tour packages, excursions, and day trips • Find fare and schedule information • Calculate total travel costs • Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions • Tell clients about what their trip will be like, including giving details on required documents, such as passports or visas • Give advice about local weather conditions, customs, and attractions • Make alternative booking arrangements if changes arise before or during the trip.

🎯 Requirements

• No experience necessary • Training will be provided • IATA /IATAN & CLIA cards available after training.

🏖️ Benefits

• Signing bonus • Work from home • Flexible schedule