Manager, AI & Workflow Operations – Licensed (RN, NP, PA, MD, RPh, PharmD)

🕒 October 20

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤖 Artificial Intelligence

👻 Ghost score 10%

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Devoted Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• Oversee practice operations for Devoted Medical Group’s home-based and virtual telehealth medical group • Build clinical infrastructure for Devoted Medical in Yavapai County with clinical leadership • Ensure operations run smoothly and efficiently • Hire, train, onboard, and manage Yavapai DMG staff • Implement back-office infrastructure, including the electronic health record, fax line, and visit scheduling systems • Procure clinical and non-clinical resources • Design and implement daily workflows, logistics, and operating procedures • Contact prospective patients to introduce them to DMG services • Schedule clinical visits efficiently to minimize clinician driving time • Track clinical, financial, and operational performance and drive continuous improvement • Improve member satisfaction • Communicate frequently with team members and leadership • Assist clinical leadership with scaling to other markets as needed

🎯 Requirements

• Licensed RN, NP, PA, or MD, RPh, or PharmD • Ability to work in a startup, fast paced environment • 2+ years of experience building or operating a medical group • Experience running a home-based practice or risk-bearing primary care practice is especially valued • Understanding of managed care, including appropriately assessing Stars/HEDIS measures and identifying clinical care gaps, is a plus • Skills to manage schedules, logistics, purchasing, and day-to-day business operations • Experience managing both clinical and non-clinical colleagues • Experience managing a profit & loss statement and building financial models • Experience scaling an organization • Management experience related to healthcare operations, or an MBA or equivalent experience • Bilingual Spanish speakers or candidates with strong cultural competencies across a range of cultures are especially of interest

🏖️ Benefits

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above • Commission eligibility for Sales roles • Parental leave program • 401K program

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