Senior Training Specialist

🕒 August 4

🇺🇸 United States – Remote

💵 $58k - $82k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Devoted Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Devoted Health is a healthcare company that offers Medicare Advantage plans designed to provide comprehensive health coverage with added benefits like dental, eyewear, gym memberships, and prescription drugs at competitive rates. The company emphasizes member support and service, ensuring that clients can easily navigate their benefits and access needed healthcare services. Devoted Health is committed to helping customers save money and enhance their health and wellness through a complete package of benefits and support.

📋 Description

• Independently develop and deliver learning programs, materials, and resources for frontline staff • Own complex training end-to-end and act as a project leader with operational and technical stakeholders • Support ongoing education on products, workflows, and services for call center agents (Guides) • Provide a One Team learning framework, scheduled and on-demand coaching, and self-development tools • Use data, observation, and interaction to identify learning needs, gaps, instructional goals, success metrics, and objectives • Translate analysis findings into focused learning solutions, including objectives, instructional strategies, assessments, and content sequencing • Design soft-skill and competency-based curriculum using AI tools and workflows • Manage creation of learning materials across multiple modalities and incorporate feedback through review and approval processes • Combine learning elements into cohesive, accurate final learning experiences • Complete logistics, deliver instructor-led materials, and upload or assign accurate e-learning modules • Evaluate training using Kirkpatrick's Four Levels and relevant multi-source data

🎯 Requirements

• Experience designing and delivering AI-era instructional training using AI tools and workflows • Experience designing soft-skill and competency-based curriculums • 5+ years in learning design and facilitation across multiple modalities • Demonstrated innovation and successful outside-the-box learning solutions • 3+ years independently managing full lifecycle instructional design and delivery projects from conceptualization through delivery and evaluation • Ability to work with minimal supervision • Strong emotional intelligence and interpersonal skills • Ability to adapt to varied personalities and build productive relationships across levels and teams • Self-motivated change champion • Open to accepting and applying feedback from peers, leaders, and stakeholders

🏖️ Benefits

• Employer sponsored health, dental and vision plan with low or no premium • Generous paid time off • $100 monthly mobile or internet stipend • Stock options for all employees • Bonus eligibility for all roles excluding Director and above • Commission eligibility for Sales roles • Parental leave program • 401K program