Dexterra Group
5001 - 10000 employees
Founded 2014
🏢 Enterprise
⚡ Energy
Enterprise • Energy • Construction
Dexterra Group is a leading provider of integrated facilities management and operational services across Canada and the United States. They offer a diverse range of services including facility management and operations, workforce accommodations, energy services, and forestry services. Dexterra Group caters to various sectors such as airports, transit, construction, defense, education, energy and resources, government, healthcare, and retail. Their approach focuses on partnering with clients to create and optimize exceptional experiences, providing innovative solutions tailored to individual client needs. Dexterra is committed to safety, quality, and community engagement, leveraging extensive regional expertise to ensure the success of their clients' operations.
Manager, HR Service Delivery – Technology
🔥 2 minutes ago
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Dexterra Group
5001 - 10000 employees
Founded 2014
🏢 Enterprise
⚡ Energy
Enterprise • Energy • Construction
Dexterra Group is a leading provider of integrated facilities management and operational services across Canada and the United States. They offer a diverse range of services including facility management and operations, workforce accommodations, energy services, and forestry services. Dexterra Group caters to various sectors such as airports, transit, construction, defense, education, energy and resources, government, healthcare, and retail. Their approach focuses on partnering with clients to create and optimize exceptional experiences, providing innovative solutions tailored to individual client needs. Dexterra is committed to safety, quality, and community engagement, leveraging extensive regional expertise to ensure the success of their clients' operations.
📋 Description
• Lead the remaining Dayforce implementation activity for HR-owned modules • Act as the HR technology owner and subject matter expert for Dayforce HR modules • Oversee workflows, forms, security roles, system configuration, integrations, testing, documentation, change control, and release-related activity • Coordinate closely with Payroll, Workforce Management, IT, Finance, HRSC, and business stakeholders • Establish and manage the post-go-live support model • Lead, coach, and develop a team of HCM analysts and HR Service Delivery coordinators • Use HR data, service trends, reporting, dashboards, and issue analysis to identify root causes and recommend practical improvements • Develop a roadmap for future Dayforce enhancements, upgrades, integrations, reporting improvements, and process optimization
🎯 Requirements
• 7+ years of progressive experience in HR technology, HCM systems, HR operations, shared services, service delivery, or a related environment • Deep hands-on Dayforce HCM experience across multiple modules such as Core HR, Benefits, Onboarding, Recruiting, Compensation, Analytics/Reporting, workflows, configuration, security roles, forms, data management, integrations, testing, issue resolution, and post-go-live support • Proven people leadership experience, including the ability to lead technical and service delivery resources • Strong analytical and problem-solving skills • Strong communication skills, including the ability to explain technical and process concepts clearly to HR, business, IT, and executive audiences • A degree in Human Resources, Business Administration, Information Systems, or a related field • A Human Resources designation, HCM certification, or project/change management certification would be considered an asset
🏖️ Benefits
• Award winning safety culture • Supportive team environment with room to grow together • A flexible hybrid work model • Professional dues support • Employee Referral Program
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