Mental Health Care Coordinator

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🔥 2 hours ago

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Logo of Dialogue en Route

Dialogue en Route

11 - 50 employees

Founded 2016

📚 Education

🤝 Non-profit

🌍 Social Impact

Education • Non-profit • Social Impact

Dialogue en Route is a Switzerland-based educational organization that organizes guided school excursions, workshops and intercultural encounters focused on religious and cultural diversity, anti-discrimination and migration. It trains and deploys young peer guides, offers teacher resources and prepaid EduPasses, and coordinates visits to museums, places of worship and cultural sites while providing free and low-cost classroom materials like the 'Memories of Racism' mapping workshop and migration learning tools.

đź“‹ Description

• Greet new patients in the program and accompany them throughout their journey • Check in and follow up on active cases • Assist physicians and psychologists with related tasks • Analyze cases and provide the best possible solutions to members • Ensure patient safety in the member-facing role • Support patients throughout the Mental Health+ program and Employee Assistance Program • Work closely with the Manager, Member Services and a multidisciplinary team

🎯 Requirements

• Passion for mental health, quality of care, and improving team processes and understanding • Available to work a minimum of 21 hours on evenings and weekends • Availability for schedules covering day and evening shifts from 6 AM to midnight, weekdays and weekends • Strong empathy, time-management, critical-thinking, attention-to-detail, and customer-service skills • Pursuing or attained a Bachelor’s degree in psychology or another mental health-related field • Strong computer skills • Experience in customer service, healthcare, or an administrative role • Commitment to patient safety in a member-facing role

🏖️ Benefits

• Equal-opportunity and diverse, inclusive workplace • Specialized accommodation available for applicants who require it

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