Account Manager

November 13

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

💵 $68k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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DickersonBakker

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Charity • Non-profit • Education

DickersonBakker is a leading nonprofit consulting firm that provides tailored fundraising solutions, executive search services, and grant advisory to nonprofits, aiding them in capital campaigns and sustainable growth. The company specializes in empowering various organizations, from grassroots initiatives to multinational nonprofits, by crafting strategies to help them secure funding, recruit talent, and maximize their impact. With a focus on enhancing the operational efficiency and fundraising capabilities of clients across sectors such as education and community service, DickersonBakker plays a vital role in supporting missions that foster positive community outcomes.

11 - 50 employees

Founded 1985

🤲 Charity

🤝 Non-profit

📚 Education

📋 Description

• Manage day-to-day responsibilities associated with assigned clients’ direct response fundraising programs. • Demonstrate a strong understanding of CRM, digital, data, and direct response marketing strategies, along with the client’s mission and objectives. • Participate in annual planning, budgeting, and project meetings. • Support the Account Director and SVP in preparing annual and seasonal marketing plans, results reviews, QBRs, and client presentations. • Coordinate with the Project Manager to provide documentation for pricing worksheets and billing. • Build and maintain trust-based relationships with clients, understanding their goals and ensuring alignment with DB’s services. • Handle administrative tasks, including maintaining client files, processing paperwork, capturing meeting notes, and drafting creative briefs. • Oversee direct response fundraising projects from launch through completion to ensure timely, accurate delivery within the defined scope. • Keep Account Director informed on project status, solicit input, and identify opportunities to enhance client outcomes and team efficiency. • Serve as the primary point of contact for client creative review and approval. • Approve key creative components before client submission to ensure alignment with strategy and brand voice. • Oversee review cycles for print and digital deliverables, including proofs, test sends, and final sign-offs. • Manage the release of art to production and oversee the inspection and distribution of client samples. • Collaborate with Project Management and Data teams to develop and update data processing instructions and mail matrices. • Ensure accuracy of data files, campaign specifications, and reporting documentation. • Perform quality control checks, including data counts, personalization, and insertion sign-offs. • Partner with the Account Director and SVP to assist with campaign analysis and performance reporting. • Support the preparation of QBR presentations and milestone reporting materials that showcase outcomes and insights.

🎯 Requirements

• Bachelor’s degree (B.A. or B.S.) or equivalent experience. • 2–3+ years of experience in direct response marketing and/or fundraising. • 2–3+ years of account management experience with proven success in client relations. • Agency experience strongly preferred; startup or fast-growth environment experience a plus. • Project management experience (formal or informal) preferred.

🏖️ Benefits

• Benefits included