Field Service Technician

🕒 July 15

🏈 Alabama – Remote

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⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 55%

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Logo of Diebold Nixdorf

Diebold Nixdorf

10,000+ employees

Founded 1859

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises. • Perform scheduled inspections, cleaning, and other services, including minor product repairs within an assigned territory. • Inspect products for correct operation, resolve issues, or escalate according to established procedures. • Schedule services, complete required paperwork, and work with customers to ensure satisfaction and understanding of product functionality. • Utilize diagnostic tools to troubleshoot hardware and software failures. • Perform component-level hardware repairs. • Clean and adjust mechanical components. • Configure and install applicable software. • Perform routine preventive-maintenance checks and refill consumables. • Install, move, add, change, and remove hardware and software products. • Instruct and train customers on installed hardware and software usage and operation. • Participate in KPI implementation and assist with special projects.

🎯 Requirements

• Education or equivalent work experience required. • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. • Good written and verbal communication skills. • Driver's license and driving record that satisfies DN's fleet requirements.

🏖️ Benefits

• Participation in regular hardware and software trainings (on the job, classroom and web based) • Equal opportunity employer and diversity-valuing workplace

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