Senior Product Manager

🕒 4 days ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $130k - $165k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Digital Room

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1996

📣 Marketing

🏭 Manufacturing

📦 Logistics

💰 Private equity on 2018-02

Marketing • Manufacturing • Logistics

Digital Room is a provider of customized marketing products and digital services for small and medium-sized businesses. For nearly three decades the company has delivered design, web sites and technology-driven marketing solutions that help SMBs reach customers, promote products and build brands, operating through multiple strategic locations and a portfolio of SMB-focused web sites. Digital Room combines creative design, manufacturing/fulfillment and web technology to make it easy for businesses to bring marketing ideas to life.

📋 Description

• Own and continuously improve the eCommerce Purchasing experience across Digital Room brands • Drive enhancements to product configuration, pricing presentation, cart, checkout, payment, and key conversion experiences • Identify customer pain points and opportunities to reduce friction throughout the purchasing journey • Advocate for customer needs and identify emerging eCommerce trends, best practices, and innovative approaches • Define and manage the roadmap for the eCommerce Purchasing Experience • Translate business objectives, customer feedback, and data insights into product requirements • Create business cases, user stories, acceptance criteria, and success metrics • Lead prioritization and drive initiatives from concept through launch • Improve product management processes, workflows, cross-functional collaboration, delivery efficiency, and product quality • Lead conversion rate optimization and checkout performance initiatives • Analyze customer behavior, funnel performance, and abandonment trends • Partner with UX and Engineering to design, implement, and evaluate experiments and A/B tests • Monitor KPIs and use data for continuous improvement • Partner with Engineering and QA to improve purchasing experience performance, reliability, and scalability • Support product launches, pricing updates, promotions, and product configuration initiatives with Operations Integration • Improve processes enabling faster and more accurate deployment of customer-facing purchasing experiences • Define and track purchasing and conversion performance metrics • Develop ROI analyses to support prioritization and investment decisions • Communicate results, insights, recommendations, roadmap priorities, project status, risks, and business impact to stakeholders and leadership • Collaborate with Engineering, QA, UX, Marketing, Content, Digital Media, Operations Integration, and Leadership teams • Facilitate cross-functional planning, alignment, prioritization, and accountability

🎯 Requirements

• 8+ years of Product Management experience • 5+ years managing eCommerce products and customer-facing experiences • Proven experience optimizing eCommerce Purchasing Experiences, including product configuration, cart, checkout, payment, and conversion funnels • Strong experience with conversion optimization, experimentation, and A/B testing • Experience with analytics platforms such as Google Analytics, Adobe Analytics, Heap, Mixpanel, Contentsquare, or similar tools • Experience working closely with UX, Engineering, QA, Marketing, and Operations teams • Strong analytical and quantitative skills with the ability to translate data into actionable insights • Excellent communication, collaboration, and stakeholder management skills • Experience building business cases, defining product requirements, and prioritizing initiatives based on customer and business impact • Preferred: Experience in eCommerce, online retail, print, manufacturing, marketplace, or catalog-driven businesses • Preferred: Multi-Brand experience • Preferred: Experience with product customization and configuration workflows • Preferred: Experience working with complex product catalogs, configurable products, and customer-facing eCommerce experiences • Preferred: Experience optimizing cart, checkout, payment, and conversion experiences • Preferred: Experience with eCommerce platforms, checkout systems, payment integrations, experimentation tools, and analytics platforms • Preferred: Experience using experimentation, customer analytics, and funnel analysis to improve conversion and reduce abandonment • Preferred: Experience leading large cross-functional initiatives without direct authority • MBA or equivalent business and product management experience (preferred)

🏖️ Benefits

• Competitive pay and growth opportunities • Comprehensive health, dental, and vision coverage (location-specific) • Employer match 401(k) up to limits • Company-sponsored Life and AD&D Insurance • Flexible Spending Account and voluntary benefits • Paid holidays and PTO • Employee discounts on all products • Company-sponsored training and certifications • Fun workplace and wellness events • Fast-paced, high-tech, safe, and enjoyable environment

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