Senior Manager – Global Business Systems

🕒 September 15

🏖️ New Jersey – Remote

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⏰ Full Time

🟠 Senior

⚙️ Business Operations

👻 Ghost score 20%

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Logo of Diversified

Diversified

1001 - 5000 employees

Founded 1993

🏢 Enterprise

📱 Media

🔐 Security

💰 Private Equity Round - Diversified Systems on 2022-12

Enterprise • Media • Security

Diversified is a global systems integrator and experiential technology services firm that designs, builds, integrates, and supports immersive audio-visual and digital experience environments across venues such as broadcast facilities, stadiums and arenas, corporate offices, classrooms, healthcare spaces, retail stores, houses of worship, and live performance venues. Their offerings include audio-visual systems, digital signage, electronic security, IPTV, immersive experiences, media production and supply chain, meeting and collaboration solutions, and smart workplace technologies, together with lifecycle services like strategy & design, financing, build & integrate, proactive monitoring, managed support, staffing for live events, and cybersecurity. Diversified serves enterprise and public-sector clients — including broadcast media, sports and live events, education, healthcare, government, retail, and large corporate customers — and partners with technology vendors such as Microsoft, Cisco, Crestron, Sony, and others to deliver large-scale, managed technology ecosystems.

📋 Description

• Develop and execute the global business systems strategy and roadmap for core applications globally • Lead a team of business systems analysts, architects, administrators, and technical leads • Partner with executive and business leaders to identify technology opportunities and process improvements • Oversee implementation, enhancement, integration, and support of enterprise applications • Manage global business systems projects, priorities, budgets, and resources • Establish governance, standards, and best practices for enterprise systems • Drive adoption of automation, analytics, AI, and digital transformation initiatives • Ensure system reliability, scalability, security, and compliance • Manage relationships with software vendors, implementation partners, and service providers • Develop KPIs and performance metrics to measure business value and operational effectiveness • Lead change management, communication, and user adoption efforts for strategic initiatives • Establish priorities and roadmaps for enterprise business systems • Approve business system enhancements, integrations, and technology solutions • Make resource allocation and staffing decisions within approved budgets • Determine governance standards, support models, and operational processes • Recommend enterprise application investments and modernization strategies • Influence business process transformation and digital innovation initiatives • Escalate significant financial, security, compliance, or enterprise architecture risks • Serve as the primary leader and decision-maker for the organization’s global business systems portfolio

🎯 Requirements

• Bachelor’s degree in information systems, Computer Science, Business Administration, Engineering, or related field • 8+ years of progressive experience supporting enterprise business applications • 5+ years of leadership experience managing teams, programs, or business technology functions • Experience leading global or multi-regional business systems environments • Strong understanding of ERP, CRM, and HRIS enterprise platforms • Preferred: Bachelor’s degree or Master’s Degree in MBA, Information Systems, Technology Management, or related field • Preferred: Microsoft Dynamics 365, PMP, ITIL, Agile, Scrum, or Change Management certification • Preferred: Experience leading digital transformation and enterprise modernization initiatives • Enterprise applications and business systems expertise • Microsoft Dynamics 365, ERP, CRM, and HRIS platforms • Business process optimization • IT business partnership • Program and portfolio management • Digital transformation • Data and analytics strategy • AI and automation enablement • Vendor and contract management • Financial and budget management • Change management • Cross-functional leadership • Executive communication • Strategic planning

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