Strategic Account Manager

Job not on LinkedIn

October 24

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Logo of U.S. Department of Labor

U.S. Department of Labor

Government • Compliance • Human Resources

U. S. Department of Labor is an official government agency of the United States that administers and enforces federal labor laws. It focuses on areas such as wages, employment standards, and workplace safety to ensure fair labor practices and assist workers through various resources, including unemployment insurance, job training, and health benefits. The agency also oversees compliance with labor laws and provides support during disasters for affected workers.

10,000+ employees

Founded 1913

🏛️ Government

📋 Compliance

📋 Description

• Orchestrate all interactions and business development activities with account customers • Understand customers’ business, technical, and organizational needs • Map, build, and strengthen multi-level relationships between Rigaku and key stakeholders within the customers’ organization • Coordinate regional support teams and HQ to address customer escalations and CIP requests • Collaborate with applications, service, and technical development teams to explore new business opportunities • Create and set the narrative that advances the account strategy • Negotiate profitable and fair deals • Manage all commercial items effectively, including NDAs, RFI/RFP/RFQ responses, Evaluation Agreements, PA/CPA, lead times, forecasts, POs, and any commercial escalations

🎯 Requirements

• PhD or Masters preferred; Physics, Chemistry or Engineering • Over 5 years of experience in capital equipment field application, marketing, account management, or business development within the industry • Experience with metrology tools is preferred • Proven track record of managing and growing strategic accounts • Experience working with cross-functional teams (e.g., Applications, Service, Product, Customer Procurement, etc.) • Technical proficiency with CRM software, presentation tools, and other sales enablement tools • Willingness to travel domestically and internationally as required to meet business needs • High level of integrity, professionalism, and drive, with a strong commitment to excellence and accountability in supporting Rigaku’s growth beyond your own strategic account. • Proficiency with Salesforce for aligning account forecasts and managing customer information

🏖️ Benefits

• Frequent travel to customer sites • Time spent in a typical office setting for administrative tasks

Apply Now

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