Strategic Ops Lead

🕒 August 25

🇺🇸 United States – Remote

💵 $48k - $70.6k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Logo of DoorDash

DoorDash

10,000+ employees

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

Food & Beverage • Logistics • eCommerce

DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.

📋 Description

• Manage all manual pilots • Ensure perfect delivery for all Pizza Catering orders • Manage a team of contractors and daily administrative tasks • Manage the rollout of LOF across new businesses, new products, and new bets • Support broader strategic pilot sprints • Collaborate with Alli and Venki on LOF rollouts • Support cross-functional partners in the Dasher team, Marketing, and Product through pilots, deep dives, and ad hoc support • Present information to leadership • Lead experiments • Triage product gaps to the right partners • Find solutions and learnings quickly • Report to the Associate Manager for Catering on the Strategy & Operations team in the Drive Commerce Platform organization

🎯 Requirements

• 2+ years of work experience, especially with Data Analytics, customer-facing communication, and testing/piloting experience • 1+ year managing a team and creating and hitting goals • Strong communication skills • Ability to present information to leadership • Ability to lead experiments • Ability to triage product gaps to the right partners • Self-starter with a strong bias for action • Extreme attention to detail on orders • Ability to handle context switching and constant reprioritization • Ability to think on your feet • Ability to learn and use AI to be more effective

🏖️ Benefits

• 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off • Paid sick leave • Medical, dental, and vision benefits • 11 paid holidays • Disability insurance • Basic life insurance • Family-forming assistance • Mental health program • Flexible paid time off/vacation for salaried roles • Wellness expense reimbursement • Premium healthcare • Accommodation support

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