Operations Associate

Job not on LinkedIn

🔥 1 hour ago

🌐 Canada, Mexico, +5 more countries – Remote

🇨🇦 Canada – Remote 🇲🇽 Mexico – Remote 🇨🇴 Colombia – Remote 🇨🇷 Costa Rica – Remote 🇵🇭 Philippines – Remote 🇦🇺 Australia – Remote 🇮🇳 India – Remote

💵 $2k - $3k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

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Dotdigital

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1999

☁️ SaaS

📣 Marketing

SaaS • Marketing

Dotdigital is a marketing automation platform, established over 20 years ago, that helps brands improve their marketing engagement using innovative tools to achieve seamless and relevant customer connections. With over 400 employees worldwide, Dotdigital serves mid-market and enterprise companies across various industries, emphasizing responsible marketing and sustainability. The company is recognized as the world's first carbon-neutral marketing automation platform with certifications in ISO14001, ISO 27701, and ISO27001. Dotdigital is committed to diversity and inclusion, and actively supports initiatives for green practices, employee wellbeing, and women empowerment in the tech industry.

📋 Description

• Maintain spend and budget tracking spreadsheets • Coordinate interview scheduling across candidates and the hiring team • Maintain candidate pipeline tracking, including status updates and follow-ups • Prepare and organize hiring materials such as job descriptions, assessment documents, and offer letter drafts • Track SOW (Statement of Work) completion status and follow up with vendors and contractors • Maintain a log of active contracts, renewal dates, and payment signatories • Support calendar management and light logistics coordination for the Head of Operations • Keep internal documentation (Notion) organized and up to date • Take on ad hoc research, reporting, and data entry as needed

🎯 Requirements

• 2+ years of experience in an operations role at a fast-paced company; startup experience strongly preferred • Fluent in written and spoken English • Willing and able to work EST hours, regardless of home country • Comfortable using spreadsheets beyond basic data entry, including formulas • High attention to detail and reliable follow-through on recurring tasks without heavy oversight • Comfortable handling financial and business data with discretion • A self-starter who wants to learn, works hard, and leans into ambiguity as scope shifts • Interest in ecommerce, Shopify, SaaS, or marketing technology is a plus

🏖️ Benefits

• Opportunity to grow alongside a team that has recently gone through a successful acquisition and is scaling quickly • Direct exposure to the operating rhythm of a company post-acquisition • Opportunity to take on increasing ownership as the role and team grow