Associate Chief of Staff

🔥 15 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

👩🏽‍✈️ Chief of Staff

👻 Ghost score 15%

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Doxim

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Debt Financing on 2016-10

Consulting • Insurance • Logistics

Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities, and healthcare. They provide omnichannel communications and payment solutions to maximize customer engagement and revenue while reducing costs. Doxim's software and technology-enabled managed services address challenges in digitization, operational efficiency, and customer experience through a suite of integrated SaaS solutions. Their client base includes banking, credit unions, wealth management, consumer finance, healthcare, insurance, utilities, and government sectors.

📋 Description

• Track organizational priorities, performance measures, and leadership commitments • Translate approved priorities into project plans with deliverables, timelines, responsibilities, and success measures • Schedule and facilitate project meetings • Document decisions and monitor action items • Maintain project documentation, status reports, risk logs, and implementation plans • Prepare progress updates for project sponsors and the executive leadership team • Identify emerging risks, delays, and resource constraints and escalate them for resolution • Support transition of completed projects into ongoing operational ownership • Assist with change-management activities, communications, stakeholder engagement, training coordination, and adoption tracking • Monitor whether implemented improvements achieve intended results • Coordinate strategic cross-functional initiatives and executive priorities while reporting to the CEO

🎯 Requirements

• 3-5 years of relevant experience in project coordination, business operations, executive support, organizational improvement, or a related area • Proven experience coordinating projects involving multiple teams or departments • Excellent spoken and written communication skills • Effective meeting facilitation and presentation skills • Highly proficient with Microsoft 365 • Strong organizational skills and ability to manage competing priorities • Project-management or change-management certificate is an asset • Bachelor’s degree or diploma in business administration, project management, communications, public administration, human resources, or a related field; equivalent work experience may be considered • Experience supporting an executive team • Sound judgment and experience handling confidential information

🏖️ Benefits

• Flexible benefit options covering healthcare • Employer-matched retirement savings • Growth and talent development opportunities • Generous PTO policy • Employee Referral Program bonus • Remote work option

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