
1001 - 5000 employees
Founded 2012
🎮 Gaming
⚽ Sports
👥 B2C
Gaming • Sports • B2C
DraftKings Inc. is a global company known for providing innovative products and experiences primarily in the sports betting and fantasy sports sectors. The company boasts a strong presence across multiple countries, aiming to deliver exceptional customer moments and overcoming challenges through teamwork and persistence. At DraftKings, innovation in engineering, analytics, and product development is key, with a focus on creating unforgettable customer experiences in sportsbook and casino operations. The company emphasizes a dynamic work culture, inclusion, equity, and global collaboration within its diverse teams.
🕒 August 14
🍂 Massachusetts – Remote
💵 $153.4k - $191.8k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧑🔧 Technical Customer Success Manager
🚫👨🎓 No degree required
👻 Ghost score 7%
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1001 - 5000 employees
Founded 2012
🎮 Gaming
⚽ Sports
👥 B2C
Gaming • Sports • B2C
DraftKings Inc. is a global company known for providing innovative products and experiences primarily in the sports betting and fantasy sports sectors. The company boasts a strong presence across multiple countries, aiming to deliver exceptional customer moments and overcoming challenges through teamwork and persistence. At DraftKings, innovation in engineering, analytics, and product development is key, with a focus on creating unforgettable customer experiences in sportsbook and casino operations. The company emphasizes a dynamic work culture, inclusion, equity, and global collaboration within its diverse teams.
• Lead, mentor, and develop a team of Data Engineers, supporting career growth, performance, and a collaborative team culture • Guide delivery of high-quality, scalable data solutions across the customer domain • Advance AI-enabled software development lifecycle practices to improve engineering efficiency and accelerate delivery • Stay hands-on with the codebase and provide architectural guidance • Help the team navigate complex technical challenges • Set technical standards for scalable, testable, reliable, and high-performing data solutions • Lead technical design discussions and communicate decisions, tradeoffs, and recommendations • Build an accountable engineering culture focused on communication, collaboration, ownership, and continuous improvement
• At least 2 years of technical management experience, including direct people leadership, career development, coaching, and performance management • Strong Data Engineering background • Hands-on SQL experience across data ingestion, transformation, and delivery • Experience with cloud data platforms such as Snowflake, Databricks, or BigQuery • Familiarity with Kafka, Airflow, Terraform, Python, and Datadog • Hands-on experience with agentic coding workflows, including multi-step AI development loops to build, test, and ship code beyond AI-assisted autocomplete • Technical depth with mentorship, team-building, and communication skills • Ability to engage technical and non-technical audiences • Customer 360 or Customer Data Platform experience is a plus • Strong ownership and accountability, adaptability, and continuous-improvement mindset • May be required to obtain a gaming license issued by the appropriate state agency as a condition of employment
• Bonus • Equity • Benefits as applicable • Potential guidance through the gaming-license process if relevant to the role
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