Ambient Listening Engineer

🕒 2 days ago

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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DrFirst, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2000

🏥 Healthcare

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2024-01

Healthcare • SaaS • B2B

DrFirst is a healthcare technology company that provides medication management solutions focusing on electronic prescribing, electronic prior authorization (ePA), medication history, prescription engagement, population health management, prescription renewals, price transparency, prescription orchestration, specialty medications support, and business continuity for EHRs. Their products include E-Prescribing, EPCS (electronic prescribing for controlled substances), Backline secure messaging, and tools for streamlining prior authorizations and medication access. DrFirst serves hospitals & health systems, EHR & HIT vendors, private practices, pharmaceutical companies, and payers. The company emphasizes integration with clinical workflows, patient engagement to improve adherence, and leveraging a large medication management network in the U. S. ; they also provide system migration services and AI-assisted data transitions.

📋 Description

• Design, build, and maintain real-time and near-real-time ambient audio capture and streaming pipelines • Integrate and fine-tune speech-to-text, speaker diarization, and noise-suppression models • Build services and APIs that transform raw ambient audio into clinical notes, summaries, or discrete data elements • Partner with product, clinical informatics, and design to translate workflow problems into working prototypes • Own reliability, latency, and accuracy metrics for the ambient listening pipeline • Instrument, monitor, and continuously improve production systems • Implement privacy- and security-conscious handling of audio and derived data in line with HIPAA and applicable regulations • Evaluate and integrate third-party and open-source speech and LLM models • Participate in code reviews, design discussions, and the on-call rotation

🎯 Requirements

• 5+ years of professional software engineering experience, with a track record of shipping and operating production systems end to end • Hands-on experience with real-time or streaming audio and data pipelines, such as WebRTC, gRPC streaming, Kafka, or similar • Practical experience with speech-to-text, NLP, or applied machine learning models • Strong backend engineering skills in Python, Go, or Java, and comfort working across the stack when needed • Experience working in a small, fast-moving team where roles overlap • Familiarity with cloud infrastructure such as AWS, Azure, or GCP • Experience with containerized deployment using Docker and Kubernetes • Clear written and verbal communication, and comfort collaborating directly with clinical or non-technical stakeholders • Preferred: Experience in healthcare technology, clinical documentation, or ambient/voice AI products • Preferred: Familiarity with HIPAA, SOC 2, or other healthcare and security compliance frameworks • Preferred: Experience with LLM-based summarization or structured data extraction from unstructured text • Preferred: Background in audio signal processing or acoustics

🏖️ Benefits

• Eligible for a Discretionary Performance-based bonus • Medical, dental, and vision insurance • 401K eligible after 3 months of employment, with 50% company match up to first 5% of salary contributed to the plan with a 3-year vesting schedule • HSA for eligible employees enrolled in the HDHP, with a generous company contribution up to $500 for individual coverage and $1000 for family coverage per year • 100% company paid short and long-term disability, AD&D, and group life insurance • Accrued annual paid time off (PTO) of 18 days for the first 3 years of service, increasing thereafter • 7 paid holiday days • Employee Assistance Program • Continuing Education funds up to $1500 annually for eligible programs after 1 year of service • Voluntary benefits including FSA, Hospital indemnity, Accident and Critical Illness insurances • Remote-First company with a dynamic and flexible workplace • Professional development opportunities

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