Managing Director, Growth

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🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

📈 Growth Marketing

👻 Ghost score 25%

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Dura Digital

11 - 50 employees

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

SaaS • Artificial Intelligence • B2B

Dura Digital is a company founded by Fernanda Badano that specializes in helping clients digitally transform their businesses. The company offers a comprehensive range of services, including human-centered design, advanced engineering, and artificial intelligence solutions. With a commitment to innovation and a dual-shore studio model, Dura Digital focuses on making the digital future a reality for its clients. Headquartered in Seattle, USA, with offices in Montevideo, Uruguay, and Edmonton, Canada, the company leverages local tech talent to deliver end-to-end solutions that address the evolving challenges and opportunities presented by generative AI technologies.

📋 Description

• Own a portfolio of existing Canadian client accounts as the senior relationship lead and primary point of accountability • Build and execute account plans mapping client goals, stakeholders, and expansion opportunities • Grow revenue within existing accounts by identifying new needs, extending engagements, and introducing additional studios and services • Develop trusted relationships with senior client stakeholders across business units and decision-makers • Lead renewals, extensions, and new statements of work from value framing through proposal, negotiation, and close • Monitor account health, client satisfaction, and retention risks, addressing issues early • Communicate Dura Digital's value and delivered outcomes to key stakeholders • Contribute to account forecasting, revenue strategy, and planning as a member of the Growth leadership team • Partner with Studio Leads and Delivery Leadership to ensure measurable outcomes and client satisfaction • Bridge clients and delivery teams to maintain clarity of intent, expectations, and outcomes • Run regular business reviews with clients, share results, gather feedback, and shape future roadmaps • Coach and grow account management practices and skills across the organization • Stay informed on client industries, challenges, priorities, and emerging technologies • Translate client insights into proactive recommendations, new offerings, or refined positioning • Capture client success stories and references to strengthen Dura Digital's Canadian market presence

🎯 Requirements

• Proven experience in senior account management, client partner, or growth leadership roles within technology consulting or professional services • 5+ years of experience owning and growing strategic client accounts, including renewals, extensions, and cross-selling • Strong ability to engage C-level and executive stakeholders with confidence and credibility • Established network and working knowledge of the Canadian business landscape • Demonstrated experience building and executing account plans that deliver measurable revenue growth • Excellent communication and presentation skills: able to clearly articulate value, vision, and outcomes • Strong understanding of services-based business models and how delivery quality drives account growth • Experience working with geographically distributed and culturally diverse teams • Bachelor's degree in Business, Marketing, Finance, or a related field • Full alignment with Dura Digital's values and collaborative, people-first culture • Must be based in Canada

🏖️ Benefits

• Competitive salary • Group benefits • Extensive training and continuous professional development • Tools and equipment provided • Challenging and engaging projects • Diverse and international team • Collaborative, people-first culture

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