
11 - 50 employees
âď¸ SaaS
đ¤ Artificial Intelligence
đ¤ B2B
SaaS ⢠Artificial Intelligence ⢠B2B
Dura Digital is a company founded by Fernanda Badano that specializes in helping clients digitally transform their businesses. The company offers a comprehensive range of services, including human-centered design, advanced engineering, and artificial intelligence solutions. With a commitment to innovation and a dual-shore studio model, Dura Digital focuses on making the digital future a reality for its clients. Headquartered in Seattle, USA, with offices in Montevideo, Uruguay, and Edmonton, Canada, the company leverages local tech talent to deliver end-to-end solutions that address the evolving challenges and opportunities presented by generative AI technologies.
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11 - 50 employees
âď¸ SaaS
đ¤ Artificial Intelligence
đ¤ B2B
SaaS ⢠Artificial Intelligence ⢠B2B
Dura Digital is a company founded by Fernanda Badano that specializes in helping clients digitally transform their businesses. The company offers a comprehensive range of services, including human-centered design, advanced engineering, and artificial intelligence solutions. With a commitment to innovation and a dual-shore studio model, Dura Digital focuses on making the digital future a reality for its clients. Headquartered in Seattle, USA, with offices in Montevideo, Uruguay, and Edmonton, Canada, the company leverages local tech talent to deliver end-to-end solutions that address the evolving challenges and opportunities presented by generative AI technologies.
⢠Own a portfolio of existing Canadian client accounts as the senior relationship lead and primary point of accountability ⢠Build and execute account plans mapping client goals, stakeholders, and expansion opportunities ⢠Grow revenue within existing accounts by identifying new needs, extending engagements, and introducing additional studios and services ⢠Develop trusted relationships with senior client stakeholders across business units and decision-makers ⢠Lead renewals, extensions, and new statements of work from value framing through proposal, negotiation, and close ⢠Monitor account health, client satisfaction, and retention risks, addressing issues early ⢠Communicate Dura Digital's value and delivered outcomes to key stakeholders ⢠Contribute to account forecasting, revenue strategy, and planning as a member of the Growth leadership team ⢠Partner with Studio Leads and Delivery Leadership to ensure measurable outcomes and client satisfaction ⢠Bridge clients and delivery teams to maintain clarity of intent, expectations, and outcomes ⢠Run regular business reviews with clients, share results, gather feedback, and shape future roadmaps ⢠Coach and grow account management practices and skills across the organization ⢠Stay informed on client industries, challenges, priorities, and emerging technologies ⢠Translate client insights into proactive recommendations, new offerings, or refined positioning ⢠Capture client success stories and references to strengthen Dura Digital's Canadian market presence
⢠Proven experience in senior account management, client partner, or growth leadership roles within technology consulting or professional services ⢠5+ years of experience owning and growing strategic client accounts, including renewals, extensions, and cross-selling ⢠Strong ability to engage C-level and executive stakeholders with confidence and credibility ⢠Established network and working knowledge of the Canadian business landscape ⢠Demonstrated experience building and executing account plans that deliver measurable revenue growth ⢠Excellent communication and presentation skills: able to clearly articulate value, vision, and outcomes ⢠Strong understanding of services-based business models and how delivery quality drives account growth ⢠Experience working with geographically distributed and culturally diverse teams ⢠Bachelor's degree in Business, Marketing, Finance, or a related field ⢠Full alignment with Dura Digital's values and collaborative, people-first culture ⢠Must be based in Canada
⢠Competitive salary ⢠Group benefits ⢠Extensive training and continuous professional development ⢠Tools and equipment provided ⢠Challenging and engaging projects ⢠Diverse and international team ⢠Collaborative, people-first culture
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