Senior Product Manager, Ecommerce

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Dutch Vet

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

☁️ SaaS

💰 $18M Series B - Dutch on 2023-10

Healthcare • Consulting • SaaS

Dutch Vet is an online veterinary telehealth and pet care membership service that offers 24/7 video consults and unlimited messaging with licensed U. S. veterinarians, personalized treatment plans, and prescription fulfillment shipped to pet owners' doors. The company serves dog and cat owners through an annual subscription model covering multiple pets, a digital health dashboard, and an online pharmacy with preventive and prescription medications.

📋 Description

• Own the full P&L for Dutch's ecommerce business across prescription and non-prescription products • Set targets, track performance, and drive accountability for revenue, margin, and profitability • Identify high-value product-sales opportunities using market signals, platform data, and customer needs • Define and evolve assortment strategy across prescription and OTC categories • Monitor market trends, competitor moves, and emerging product categories • Own the storefront end to end, including homepage, collection/category pages, and PDPs • Lead the reimagination of Dutch's product storefront from concept through execution • Partner with Creative, UX, Engineering, Product Management, and Data Science teams • Own merchandising strategy, product collections, promotional calendars, bundles, campaigns, and repeat-purchase initiatives • Define selling mechanisms including subscriptions, auto-refills, bundles, vet-recommended collections, and promotional offers • Own and optimize the consumer-facing conversion funnel from landing to checkout • Build and maintain the storefront and funnel testing roadmap • Diagnose funnel drop-off using data and qualitative signals and translate findings into shipped improvements • Manage the items file and product-data metadata strategy • Own the product catalog lifecycle from onboarding through performance review and sunset decisions • Recommend CMS and item-management tooling and explain the tradeoffs • Scout new products, emerging brands, and category innovations • Partner with the AI team to build personalized product recommendations using EMR data and vet-issued insights • Define recommendation data inputs, logic, and feedback loops

🎯 Requirements

• 7+ years of product management experience in ecommerce, marketplace, or consumer product businesses at a startup • Track record of driving meaningful revenue growth • Direct, hands-on experience owning a storefront across the homepage, collection pages, PDPs, and items file • Proven, measurable success improving consumer-facing conversion funnels with specific before/after results • Demonstrated experience owning a P&L and managing margin and profitability targets • Strong data analysis and decision-making abilities • Experience collaborating with product, design, engineering, and data science teams to build and ship • Strong commercial instincts, including market-opportunity identification, business-case development, and execution • Exceptional drive and self-motivation • Shopify experience is nice to have • Membership or subscription business-model experience is a plus • Pet, health, and wellness ecommerce experience is nice to have • AI/ML personalization or recommendation-system experience is nice to have • Vendor negotiations, wholesale buying, or marketplace supplier-management familiarity is nice to have

🏖️ Benefits

• Health, Dental, and Vision Insurance • Life and Disability Insurance • Flexible PTO • Mental Wellbeing Options • Robust Holiday Schedule • Retirement savings plan • Growth Opportunities • Significant growth trajectory • True ownership with real authority, accountability, and upside • Unique data advantage through Dutch's EMR and vet-recommendation dataset • Mission focused on improving pet health and happiness • Collaborative, high-talent team • Diverse and inclusive team • Equal opportunity employment • Accommodations available on request during the selection process