Innovations Solutions Specialist

🕒 September 10

🏄 California, District of Columbia, +5 more states – Remote

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💵 $80k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 3%

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Logo of Dykema

Dykema

501 - 1000 employees

Founded 1926

🚘 Automotive

🏥 Healthcare

💼 Consulting

Automotive • Healthcare • Consulting

Dykema is a national law firm (Dykema Gossett PLLC) offering litigation, transactional, regulatory and advisory legal services to corporate and institutional clients across industries including automotive, energy, technology, cannabis and utilities. The firm provides counsel on compliance, M&A, employment, privacy, product liability, and energy and bankruptcy matters, and produces industry-focused thought leadership, webinars and client alerts.

📋 Description

• Serve as primary point of contact for requests and questions about Innovation team systems/applications and third-party vendors • Respond to and resolve system/application needs, including configuration changes, identifying UX gaps, determining whether new features are needed, and managing users • Support third-party tools and internally developed tools • Distill user requests and feedback into requirements and change requests • Document requirements and change requests for the Innovation team • Liaise with users to understand overall user needs and Dykema goals • Contribute to the design and evolution of new and current Innovation Team systems • Create documentation for internal and external users • Coordinate and conduct training for POC and Pilot users where appropriate • Develop POC/Pilot plans • Participate in testing new tools and provide feedback • Perform other duties as assigned, including special projects

🎯 Requirements

• At least three years of related experience in a law firm, professional services or corporate setting • Strong technological skills and high level of proficiency in MS Office Suite and business computer software programs • Ability to learn new software and operating systems • Strong knowledge and experience with Excel • Strong attention to detail and high level of accuracy • Highly proficient in data compilation, preparing spreadsheets and data reporting • Excellent oral and written communication skills • Strong presentation and interpersonal skills • Ability to analyze problems, exercise good judgment, strategic thinking, and make sound objective decisions • Excellent time and project management skills; ability to prioritize and meet deadlines • Ability to handle confidential information with discretion and professionalism • Demonstrable knowledge and experience with the various functions performed by an Innovation team • Positive attitude, professional demeanor, high emotional intelligence, cultural sensitivity and ability to interact effectively with all levels • Able to work efficiently as a part of a team and work well independently, taking initiative and being a self-starter • Some travel to Dykema offices • Bachelor’s degree preferred

🏖️ Benefits

• Competitive health, dental, and vision insurance plans • Flexible paid time off (PTO) • Holiday leave • Retirement savings plan with profit sharing for eligible employees • Flexible spending programs • Health savings account • Commuter benefits • Personal and parental leave programs • Wellness programs • Access to mental health support • Professional development programs • Supportive and inclusive workplace culture • Employee discounts and perks • Flexible remote work arrangement • Some travel to Dykema offices

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