Collections Administrator

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Dyson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1991

🔧 Hardware

🛒 Retail

Hardware • Manufacturing • Retail

Dyson is a unique technology enterprise known for its innovation and engineering superiority. Originating from a small workshop in rural England, Dyson has grown into a global powerhouse with offices worldwide, from Auckland to Zurich, Shanghai to Chicago. The company's core revolves around engineering but extends to pioneering in diverse technology sectors, including energy storage, robotics, and machine learning. Dyson's products are renowned for quality and innovation, with a strong focus on design and development, which reflects across their vibrant global offices.

📋 Description

• Researches SF to locate bill to email to perm client. • Reads notes in system regarding special handling and/or extended terms. • Uses e-mail template and maintains daily production requirements to send the e-mail to clients in a timely manner. • Adds extended terms to the Welcome e-mail where applicable. • Notates PeopleSoft system that email was sent and sets up a manual follow-up. • Monitors mailbox for client response and resets or removes manual follow-up depending on client's response. • Sends duplicate invoice if client requests. • Prepares legal files for electronic submission to the Recovery Department; Maintains office file documentation. • Prepares Consolidated Aging to distribute to the Credit Managers and run needed aging for pcms. • Credit Card processing support. • Provides clerical support to different collection teams during their clerk’s absences; Handles other special projects as assigned. (As needed) • Reviews return mail and checks PeopleSoft notes to see if an updated address has been provided or a duplicate invoice already emailed otherwise return mail is referred to the PCM • Handles telephone reception as needed; monitors and responds to general, department voicemail messages; Answers incoming overflow of client telephone calls; Takes messages and/or provides information, and/or directs caller to appropriate party; maintains office supplies and equipment for department.

🎯 Requirements

• High School diploma or equivalent • 1+ years previous clerical experience required • Prior Administrative Support in a customer service/ financial services environment helpful • Up to intermediate proficiency in Adobe Acrobat, Microsoft Word, Excel, Outlook, Windows & XMedius FAX software • Ten key and basic math • Ability to learn other applications easily. • Verbal and written communication skills.

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodation for job seekers with disabilities