Business Operations Advisor

🕒 September 19

🌲 North Carolina, South Carolina, +1 more states – Remote

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💵 $73.7k - $117.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 10%

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Logo of Blue Cross NC

Blue Cross NC

5001 - 10000 employees

Founded 1933

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Blue Cross NC is a health insurance provider that offers a range of health plans and services to individuals and groups. The company focuses on delivering quality healthcare coverage and improving health outcomes for its members through innovative health programs and services. Blue Cross NC is committed to enhancing access to affordable healthcare while supporting the health and wellness of the communities it serves.

📋 Description

• Facilitate strategic goal planning and development of departmental/divisional operational plans • Produce segment business plans and analysis under guidance from the Segment Lead • Coordinate departmental/divisional events, including summits, all-hands meetings, leadership planning sessions, and staff meetings • Support workforce planning and staffing models, including tracking employee hires by budget and competency • Aid adoption and communication of standard operating procedures and processes • Lead change management for business and process improvements • Handle special projects and evaluate cost-reduction and efficiency opportunities • Review best or next practices and industry literature and brief leadership on emerging issues • Lead engagements with external entities and coordinate data gathering and research • Track initiatives and projects and create progress presentations for varied audiences • Consolidate and standardize operational data analysis and reporting • Perform departmental budget analysis and monitor forecasts and cost-reduction goals • Track goal progress through collection and analysis of KPI data • Support internal and external partnership meetings and capture follow-up actions • Prepare input for annual, CEO, board, marketing, and communications reports • Support leadership public speaking engagements and industry board and committee meetings • Manage vendor relationships as required

🎯 Requirements

• Bachelor's degree or advanced degree (where required) • 3+ years of experience in a related field • In lieu of degree, 5+ years of experience in a related field • 5+ years of provider credentialing experience highly preferred • Experience working for a health insurance payor/payer highly preferred • Executive reporting and data analysis experience highly preferred • Salesforce experience • Ability to work in one of the listed states: North Carolina, South Carolina, or Virginia

🏖️ Benefits

• Work-life balance, flexibility, and autonomy • Medical, dental, and vision coverage • Health and wellness programs • Parental leave and support • Adoption and surrogacy assistance • Career development programs • Tuition reimbursement for continued education • 401(k) match including an annual company contribution • Paid Time Off (PTO) • Annual Incentive Bonus based on annual corporate goal achievement and individual performance • Remote Flex work virtually with a few in-office visits each year

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