Strategic Client Consultant I – National Accounts

🕒 6 days ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 10%

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Blue Cross NC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1933

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Blue Cross NC is a health insurance provider that offers a range of health plans and services to individuals and groups. The company focuses on delivering quality healthcare coverage and improving health outcomes for its members through innovative health programs and services. Blue Cross NC is committed to enhancing access to affordable healthcare while supporting the health and wellness of the communities it serves.

📋 Description

• Deliver consistent, profitable Blue Cross NC National Group sales • Promote group retention and sell new product lines to existing clients • Serve as lead relationship manager for key client stakeholders • Build trusted relationships with complex clients and consultants • Report insights on financial and service value delivered to clients • Apply knowledge of client business needs, Blue Cross NC’s value proposition, benefits administration, and the health care industry • Provide data-backed solutions and recommendations to increase financial value for current clients • Retain existing business, maximize group retention, and ensure profitable partnerships • Manage profit and loss performance and revenue generation • Negotiate renewals and cross-sell opportunities with complex clients and consultants • Identify growth opportunities in ancillary products, buy-ups, and expanded service offerings • Manage group data and profiles and contribute to the customer-centric knowledge base • Analyze client financial and utilization data, industry trends, and benchmarks • Develop trusted-advisor relationships with producers using health-market trends and group-data analysis • Collaborate with Client Services to address group issues and meet project-management and delivery needs • Partner with the Group Center of Excellence and Operations on renewal coordination and enrollment • Identify, document, and communicate best practices and client experiences • Maintain relationships with business leaders through community affairs participation • Maintain Blue Cross NC’s corporate image within the community • Monitor competitor positioning and practices and communicate competitive activity and market needs to Blue Cross NC

🎯 Requirements

• Bachelor's degree or advanced degree (where required), or 7+ years of experience in a related field in lieu of degree • 5+ years of experience in a related field • Must be able to obtain a North Carolina Health and Life Insurance license within 60 days of employment • Must possess and maintain a valid driver’s license • Current or previous experience in an Account Management role or consulting firm with an assigned book-of-business • Experience with medical, pharmacy, or stop-loss accounts is desirable • Current or previous Blue Cross NC account management experience or experience with other Blue Cross Plans is desirable • Ability to work independently and as part of a team • Experience developing short- and long-term strategies for retention and growth • Strong written and verbal communication skills • Ability to convey complex information to a broad audience

🏖️ Benefits

• Medical, dental, and vision coverage • Numerous health and wellness programs • Parental leave and support • Adoption and surrogacy assistance • Career development programs • Tuition reimbursement for continued education • 401k match including an annual company contribution • Work-life balance, flexibility, and autonomy • Remote work with a few in-office visits each year • Initial draw/guarantee for sales-role new hires during onboarding

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