Content Designer III

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eBay

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

🛍️ eCommerce

👥 B2C

🏪 Marketplace

💰 Post-IPO Debt on 2022-11

eCommerce • B2C • Marketplace

eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.

📋 Description

• Own Content Design for product initiatives from discovery through delivery and iteration • Shape user flows, information architecture, content hierarchy, terminology, and interface content • Turn complicated customer, product, and operational needs into clear, intuitive solutions • Partner across Product, Design, Research, Engineering, and business teams to solve problems and build alignment • Use research, data, and customer insights to guide recommendations and evaluate outcomes • Contribute across seller tools, international and multi-market initiatives, onboarding, payments, shipping, and other evolving product areas • Improve reusable content patterns and standards, using AI-assisted tools where they strengthen quality or efficiency • Help shape products from early problem definition through launch and iteration • Strengthen content patterns and practices that can scale across TCGplayer

🎯 Requirements

• 5+ years in Content Design, UX Writing, Content Strategy, or a related product discipline • Portfolio demonstrating product problem-solving, decision-making, collaboration, and measurable impact • Ability to independently lead Content Design work within cross-functional product teams • Strong skills in information architecture, user flows, terminology, content systems, and interface content • Track record of building trusted partnerships, communicating a clear point of view, and influencing decisions across teams • Sound judgment when priorities, requirements, or solutions are evolving • Experience applying customer research, insights, and data to product decisions • Experience using AI-assisted tools or contributing to AI-enabled products • Background in e-commerce, marketplaces, seller or merchant tools, international or multi-market products, payments, onboarding, or similar product environments is a plus

🏖️ Benefits

• Target bonus • Restricted stock units (as applicable) • Medical benefits • Financial benefits • Other benefits • RRSP eligibility • Paid time off (PTO) • Parental leave • Accommodation support for applicants with disabilities