Builder Product Manager I

🕒 Yesterday

🇺🇸 United States – Remote

💵 $0 - $156k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 0%

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ECI Software Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🏗️ Construction

📦 Logistics

💰 $21M Series C on 2002-02

Manufacturing • Construction • Logistics

ECI Software Solutions is a provider of industry-specific ERP and business management software that helps manufacturers, distributors, building supply dealers, and office-technology businesses run and scale their operations. The company delivers cloud and AI-enabled SaaS platforms—including ERP, B2B eCommerce, CRM, business intelligence, and content/fulfillment tools—aimed at optimizing inventory, accounting, order management, service workflows, and analytics. ECI emphasizes configurable, vertical-focused solutions (e. g. , Ridder iQ, Horizon, Spruce, e-automate, EvolutionX, Cognytics) and enterprise-grade cloud services for small and mid-sized B2B customers worldwide.

📋 Description

• Define missions that product squads execute instead of traditional PRDs • Guide customer-value-driven enhancements and products with the Industry PM and Value Stream PM • Translate complex ERP business logic into precise, executable agent missions • Interview subject matter experts and encode knowledge into system prompts and agentic constraints • Work with UX Research to define AI-agent interface behavior and generative UI experiences • Co-build evaluation datasets and rubrics to verify agent output against ERP business logic • Prototype prompt chains rapidly to validate automation concepts before build cycles • Analyze usage data, support volume, and codebase complexity to prioritize legacy modernization work • Define mission specifications, agent goals, tool constraints, success evaluations, and failure conditions • Collaborate with Builders, QA Builder, UX Research, Industry PM, Value Stream PM, and subject matter experts

🎯 Requirements

• Experience using LLMs to synthesize user research, generate acceptance criteria, and stress-test assumptions • Ability to specify and pressure-test autonomous agent behavior • Understanding of LangGraph state machines • Ability to define measurable acceptance criteria, quantitative evaluations, and ground-truth definitions • Ability to translate accounting regulations and SME knowledge into system prompts, agentic constraints, and evaluation rubrics • Ability to define behavioral specifications for AI-agent interfaces, including tone, escalation logic, and failure modes • Experience co-owning evaluation frameworks and datasets • Experience using AI for user research and synthesizing support tickets, usage telemetry, and interview transcripts • Understanding of Python, SQL, LangChain/LangGraph, OpenAI/Anthropic APIs, DSPy, GitHub, and Weights & Biases • ERP business logic and customer workflow understanding • Must be able to work remotely in the United States

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