Enterprise Account Manager

October 28

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Eko Health

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Healthcare Insurance • Artificial Intelligence • Telecommunications

Eko Health is a company specializing in digital and AI-powered stethoscopes and health solutions. Their products, such as the Eko CORE 500™ and Eko DUO, integrate digital stethoscope technology with artificial intelligence to enhance the detection of cardiovascular diseases, including murmurs, atrial fibrillation, and heart failure. Eko's technology is utilized in telehealth settings, life sciences partnerships, and for health systems globally, providing enhanced clinical insights through acoustic and cardiac examination tools. Their solutions aim to improve the standard of care by providing better diagnostic insights during auscultation, supporting clinicians in making more accurate and confident health assessments.

51 - 200 employees

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

📡 Telecommunications

📋 Description

• Own a portfolio of large enterprise accounts, ensuring successful adoption, utilization, renewal, and expansion across departments and service lines. • Develop and execute account plans that define shared success metrics, stakeholder maps, and multi-year growth strategies. • Lead executive business reviews that highlight SENSORA’s clinical and financial value, aligning outcomes with each system’s strategic priorities (e.g., heart failure programs, value-based care, rural access). • Identify and close expansion opportunities in partnership with Eko’s Enterprise Sales and Customer Success teams. • Build deep, multi-threaded relationships across executive, clinical, IT, and operational stakeholders to drive engagement and advocacy. • Collaborate cross-functionally with Product, Marketing, and Clinical to ensure seamless implementations and measurable impact. • Serve as the voice of the customer, providing structured feedback to influence Eko’s product roadmap and go-to-market strategy. • Represent Eko at key customer and industry events, strengthening long-term partnerships and brand reputation.

🎯 Requirements

• 7+ years of enterprise account management or customer success experience in digital health, MedTech, or healthcare SaaS. • A proven track record managing complex health system relationships and driving 6-figure+ renewals and expansions. • Strong business acumen and the ability to quantify ROI and clinical impact for executive audiences. • Deep understanding of health system procurement, contracting, and value analysis processes. • Experience collaborating across clinical, IT, and legal stakeholders in large enterprise environments. • Proficiency in Salesforce or similar CRM tools to manage pipelines, forecasts, and account health metrics. • Exceptional communication, negotiation, and presentation skills. • Comfort working in a fast-paced, growth-stage environment that values creativity and accountability. • Willingness and ability to travel up to 50% to meet customers and support key initiatives.

🏖️ Benefits

• *Eko was recognized by “Great Place to Work” in 2020 and 2021* • Paid-time off • Medical/Dental/Vision, Disability + Life Insurance • One Medical membership • Parental Leave • 401k Matching • Work from home equipment stipend • Flexible schedules • Wellness programs (Wellness Wednesdays, Time off) • Wellness perks (Headspace, Ginger, Aaptiv, Physera) • Learning and Development stipend