Senior Platform Engineer

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Element451

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

📚 Education

🤖 Artificial Intelligence

☁️ SaaS

💰 $3.5M Series B on 2022-10

Education • Artificial Intelligence • SaaS

Element451 is the AI First CRM and Student Engagement Platform enhancing staff productivity and enriching student engagement in higher education. By leveraging AI technology, Element451 addresses the evolving expectations of students and the increasing demands on educational institutions. The platform offers AI assistants tailored for both students and staff, along with intelligent data analytics, aimed at creating a more connected and efficient campus experience.

📋 Description

• You'll keep Element451's platform reliable, secure, and operable - and build the delivery systems that let it scale without scaling the firefighting. This is a hands-on senior IC role, and a deliberately broad one: reliability and operations are the core, with CI/CD and delivery, security, infrastructure, and data reliability all real, recurring parts of the work. • You own the operational health of the platform - that it's available, fast, observable, and safe in production - and you build the automation that makes those properties durable rather than heroic. • Participate in on-call, lead incident response, run blameless post-incident reviews, and drive issues to root cause rather than patching symptoms. • Treat operational toil as engineering work to eliminate - relentlessly automate remediation, sharpen alert quality, and drive down MTTD and MTTR rather than absorbing manual load. • Own and evolve the CI/CD and delivery platform alongside the Director of Platform Engineering - build pipelines, deployment automation, environment management, and release tooling - so shipping is routine, safe, and low-drama, with progressive delivery, automated rollback, and production validation gates as standard. • Be the platform's hands-on security operator - IAM and least-privilege hygiene, secrets management, threat detection and response (WAF, GuardDuty), and vulnerability triage and remediation against SLA.

🎯 Requirements

• 7+ years across site reliability, operations, delivery, infrastructure, or platform engineering, with a track record of hands-on delivery - including real startup experience where you owned broad, shifting scope without a large team behind you. • A strong SRE foundation - SLI/SLO design, observability stack ownership, and incident response in a production environment with real customer impact. • Strong CI/CD and delivery-engineering chops - building and operating pipelines (GitHub Actions), Docker/ECR workflows, and ECS deployment automation, with progressive delivery and automated rollback - enough to co-own the delivery platform, not just consume it. • Security-operations depth you can own without a security team behind you - IAM governance and least-privilege, secrets management, network security and threat detection (WAF, GuardDuty), and vulnerability triage and remediation. You'll be the org's hands-on security practitioner, so the judgment to set an operational bar - not just follow one - matters here. • Deep, current AWS expertise - ECS/Fargate, Lambda, SQS/SNS, EventBridge, S3/CloudFront, VPC networking, IAM, and Secrets Manager - plus strong Terraform and infrastructure-as-code discipline across multi-environment systems. • Operational experience with MongoDB Atlas or a comparable managed database platform - backup and recovery, performance tuning, and monitoring at scale. • Working knowledge of compliance operations - SOC 2 Type II and FERPA - and producing audit evidence (we use Vanta) as a byproduct of good engineering rather than a separate effort. • Comfort operating as a high-output IC with broad domain ownership and a long execution horizon. Current familiarity with AI-assisted operations - intelligent alerting, anomaly detection, or AI-augmented incident response - is a plus.

🏖️ Benefits

• Competitive pay and full benefits - a salary calibrated to the seniority of the role, plus comprehensive medical & dental coverage for you and your family. • Truly remote - We're built remote-first, not remote-tolerant. • Time to recharge - flexible PTO, paid company holidays, tenure milestones that reward your commitment, and your birthday off. • Work that matters - every release helps students find their path to college and succeed once they get there. Your craft has a real human impact.