Solutions Engineer

đź•’ September 10

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’» Solutions Engineer

đź‘» Ghost score 13%

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Element451

51 - 200 employees

Founded 2018

đź’Ľ Consulting

📣 Marketing

📚 Education

đź’° $3.5M Series B on 2022-10

Consulting • Marketing • Education

Element451 is the AI First CRM and Student Engagement Platform enhancing staff productivity and enriching student engagement in higher education. By leveraging AI technology, Element451 addresses the evolving expectations of students and the increasing demands on educational institutions. The platform offers AI assistants tailored for both students and staff, along with intelligent data analytics, aimed at creating a more connected and efficient campus experience.

đź“‹ Description

• Build and deliver personalized, story-driven demos aligned to prospects' goals and institutional challenges • Partner with Account Executives to shape demo strategy highlighting value, differentiation, and real-world outcomes • Translate complex technical capabilities into clear narratives for non-technical stakeholders • Represent Element451 in presentations with energy and creativity • Scope, configure, and deliver hands-on, time-boxed POCs • Build and train AI agents, prompt workflows, and knowledge bases • Define and track POC success metrics including conversion rate, cycle time, and engagement • Ensure data security, FERPA compliance, and accessibility standards throughout engagements • Create reusable demo assets and champion internal AI fluency • Collaborate with Sales, Product, and Customer Success

🎯 Requirements

• 4 years in solutions engineering, pre-sales, or technical consulting • SaaS experience required; higher-ed technology preferred • Proven track record delivering demos or POCs that drive engagement and conversion • Strong personality and people skills • Advanced, hands-on fluency with AI tools, including Claude and Claude Cowork • Solid understanding of CRM systems, APIs, data integration, and no-code/low-code tools • Exceptional communication and presentation skills • Background in higher education, admissions, enrollment, or marketing preferred • Experience with HubSpot, Slate, or Salesforce preferred • Familiarity with ChatGPT, Zapier, or Dialogflow preferred • Direct experience at a competitor preferred

🏖️ Benefits

• Home office allowance • 20 days PTO • 10 company holidays • 4% 401(k) match • Competitive medical, dental, and vision coverage • Remote-first work arrangement

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