Disaster Human Services Case Manager

🕒 October 9

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $35 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Endeavors

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1969

💼 Consulting

📦 Logistics

🤝 Non-profit

Consulting • Logistics • Non-profit

Endeavors is a San Antonio–based, faith-rooted nonprofit organization that provides crisis and community-based services for vulnerable populations. It delivers mental health and wellness care, rapid disaster response and temporary shelter, case management, permanent supportive housing, and veteran-focused clinics (Steven A. Cohen Military Family Clinics). Endeavors raises funds and mobilizes volunteers to support disaster recovery, homelessness prevention, supportive housing, and other social services across Texas.

📋 Description

• Conduct disaster survivor intake, screening, and needs assessments using approved tools and procedures • Develop individualized recovery plans, establish recovery goals, identify barriers, and update plans • Identify, verify, and coordinate federal, state, tribal, territorial, local, nonprofit, and community resources • Provide resource referrals and follow-up and assist survivors in navigating benefits and services • Apply the FEMA sequence of delivery and help avoid duplication of benefits • Maintain survivor contact and document progress, needs, referrals, outcomes, and follow-up activities • Complete case transfer, transition, closure, file retention, and reporting activities • Maintain accurate case information in approved case management systems • Protect PII, survivor records, and Federal information and comply with privacy, cybersecurity, records-management, and Rules of Behavior requirements • Use culturally responsive practices and support people with disabilities and access and functional needs • Recognize and follow reporting or referral procedures for trafficking, abuse, violence, and financial exploitation concerns • Coordinate with resource coordinators, benefits navigators, supervisors, government representatives, community organizations, service providers, and mission partners • Participate in readiness activities, training, exercises, briefings, debriefings, hotwashes, and continuous-improvement activities • Maintain deployment readiness and deploy to field, remote, or austere environments as assigned • Provide exceptional customer service focused on children, families, Veterans, and clients

🎯 Requirements

• Bachelor's degree from an accredited college or university in Social Work, Psychology, Sociology, Human Services, Criminal Justice, Emergency Management, or a related field is preferred • Equivalent relevant education and experience may be considered in accordance with organizational and contract position-qualification requirements • Relevant experience in case management, human services, crisis intervention, benefits/resource navigation, disaster recovery, or community-based services is preferred • Disaster case management experience is strongly preferred • Must complete required screening, background investigation, credentialing, cybersecurity/privacy training, Rules of Behavior, and role-based disaster human services case management training before accessing applicable Government systems or survivor records and before deployment • Must complete NIMS courses IS-100.C, IS-200.C, IS-700.B, and IS-800.D before deployment • Professional spoken fluency in a language in addition to English is highly desirable; American Sign Language may be required based on impacted-community needs • Must maintain reliable availability while deployment ready, including variable schedules, extended hours, evenings, weekends, and holidays when operationally required • Must be able to deploy within required contract timeframes, including the 48-hour surge requirement when applicable • Nationwide travel and deployment to disaster-impacted locations may be required • Driver's License with a clear record • Must have daily use of a vehicle without prior notice • Must be legally authorized to work in the United States • Must successfully complete and maintain employment screening, criminal history checks, child-protection registry checks, federal background investigation, HSPD-12/PIV credentialing, and security and access requirements

🏖️ Benefits

• Housing allowances and per diems included upon deployment • Reasonable accommodations for qualified individuals with disabilities or sincerely held religious beliefs • Nationwide deployment opportunities