Talent Manager

🕒 5 days ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Epika Fleet Services

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

📦 Logistics

🚗 Transport

Logistics • Transport • Maintenance

Epika Fleet Services is a company that simplifies preventative maintenance and repairs for fleets of all sizes by connecting them with top service providers nationwide. They aim to eliminate common frustrations faced by fleet operators, such as long wait times and subpar work, ensuring faster turnarounds and clearer communication about costs and progress. Epika partners with respected brands across various industries, emphasizing quality service and expert technicians to keep fleets running smoothly.

📋 Description

• Establish and maintain a 3-year training roadmap aligned with business and operational strategy across entities and regions • Assess training effectiveness and adjust content using field feedback, performance data, and operational needs • Manage new-hire onboarding end-to-end, including content development and delivery • Establish onboarding processes for all positions, including Technician transition from pre-hire to technical training and Salaried 30-60-90-day onboarding • Improve employee engagement, new-hire retention, and time-to-productivity • Leverage technology to enhance onboarding • Develop Technician onboarding and ongoing training curricula with Technical Trainers • Develop train-the-trainer programs and scale Technical Trainer capacity across regions • Update curricula for changing technology and repair processes • Establish mentor programs for newer employees and HiPo participants • Develop and manage a Technician apprenticeship program, including curriculum, milestones, and certification/credentialing pathways • Build relationships with technical/vocational schools, DOL apprenticeship resources, and industry associations with Talent Acquisition • Develop and manage the High Potential (HiPo) program and measure its impact • Design leadership development content for Manager, Director, and VP progression • Lead Talent Reviews and succession planning, partnering with the CHRO • Develop career pathing frameworks and progression criteria across field, technician, and Field Support roles • Own and optimize performance management processes, tools, manager enablement, and calibration support • Own the Technician 30/60/90-day assessment framework and drive completion with field leadership • Partner with Compensation to connect performance with pay adjustments • Build and maintain an LMS strategy for a distributed, mobile field workforce • Track talent development KPIs and report regularly to the CHRO/executive team

🎯 Requirements

• Bachelor's degree in HR, Organizational Development, Education, or related field (or equivalent experience) • 5+ years of progressive experience in talent development/training, including program design and team leadership • Experience designing programs for a mixed hourly/salaried and/or field-based, multi-location Technician workforce strongly preferred • Demonstrated resourcefulness and ability to build programs with moderate resources/existing infrastructure • Strong critical thinking skills and ability to question/challenge the status quo • Experience with apprenticeship program design, LMS platforms, and performance management systems • Excellent facilitation, instructional design, and stakeholder communication skills • Strong business partnership skills with employees at all organizational levels • Ability to lead, coach, and develop a team of Onboarding Coordinators and Technical Trainers across a remote/distributed structure • Comfortable operating remotely while maintaining team cohesion and collaboration • Ability to set team priorities, distribute workload, and establish performance expectations • Ability to address non-performance in a timely manner • Hands-on approach to content creation and delivery

🏖️ Benefits

• A genuinely competitive salary • A generous 401(k) with company match • Ample paid time off • Comprehensive medical, dental, and vision coverage for employees and family

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