Director, Business and Process Optimization – Pharmacovigilance

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🔥 1 minute ago

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ERGOMED

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ERGOMED is a global group providing specialized services to the biotechnology and pharmaceutical industries. It operates under different service lines, including Ergomed Clinical Research, PrimeVigilance, and ADAMAS Consulting, and is dedicated to providing full-service clinical research organization (CRO) capabilities. Focused on oncology, rare diseases, and complex trials, it also offers end-to-end pharmacovigilance and medical information services, as well as comprehensive GxP audits. Ergomed is committed to supporting drug development with a global presence in around 100 countries.

📋 Description

• Provide strategic leadership for department operations and resourcing • Develop and execute strategies for continuous process improvement and organizational performance optimization • Provide management and strategic direction to business operations/corporate functions • Participate with senior leadership in developing and authorizing strategic business plans • Oversee cross-functional activities, projects and initiatives • Deliver strategic insights, analyses and recommendations • Assess compliance with cross-functional processes, systems/applications, training and communications • Serve as business lead for large, complex, cross-functional process improvement initiatives • Collaborate with stakeholders, peers and leaders on strategy, execution and communications planning • Provide administrative oversight including staffing, budgeting, scheduling and long-term planning • Provide strategic direction through line management of a team • Oversee recruitment, induction, talent development and staff retention • Provide coaching, feedback, performance appraisals, development plans and career coaching • Develop and implement business plans and forecasting • Support and drive process and systems optimization activities • Oversee or respond to client or internal process audits and CAPAs • Cultivate a continuous improvement environment • Act as an internal transformation consultant for M&A integration activities

🎯 Requirements

• Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance • Extensive pharmacovigilance experience • Experience with process improvement, safety applications and systems • Demonstrated line management experience • Extensive leadership experience in pharmacovigilance from a service provider environment • Experience optimizing processes and managing through to implementation • Advanced skill in process development and improvement, especially in clinical and post-marketing pharmacovigilance • Excellent project management skills • Superior attention to detail, investigative and analytical skills • Outstanding interpersonal, negotiation and problem solving skills • Superior computer skills, including understanding of clinical management and pharmacovigilance technology and systems • Expert understanding of clinical trial practices, processes and requirements, including regulatory guidelines and directives • Superior oral and written communication skills, including the ability to communicate in English, orally and in writing • Ability to direct and promote teamwork in a multidisciplinary and multicultural team setting • Ability to drive innovation in process improvements • Outstanding organizational, judgment, analytical, decision-making and interpersonal skills • Ability to manage complex projects in parallel and rapidly changing priorities • Certification in process improvement methodologies such as Lean Six Sigma is a plus

🏖️ Benefits

• Flexible work arrangements / remote work option • Growth and professional development opportunities • Coaching and feedback • Development plans and career coaching • Collaborative and supportive work environment • Global, multicultural team environment • Opportunity to work on meaningful patient-safety initiatives