Principal Product Lead

🕒 July 10

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eSimplicity

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

eSimplicity is a company comprised of designers, engineers, and strategists that excels in creating digital services and healthcare IT solutions. They simplify complexity to deliver award-winning products and services that enhance customer experiences, improve public health, and secure the nation. Specializing in areas such as healthcare IT, telecommunications, identity management, and fraud prevention, they work with organizations like the Centers for Medicare & Medicaid Services (CMS) to improve healthcare access and quality. eSimplicity is recognized for their innovative approaches in spectrum management, data analytics, and machine learning, aiming to broaden healthcare coverage and simplify processes for healthcare providers and beneficiaries.

📋 Description

• Own roadmap development, intake-to-prioritization governance, user and stakeholder alignment, value measurement, and sequencing of cross-team product work. • Develop and maintain thematic roadmaps that communicate how the program will deliver value in short-term and longer-term increments while remaining adaptable to funding, statutory, security, source-readiness, and policy changes. • Partner with customer product owners and management stakeholders to define expected outcomes, hypotheses, value measures, trade-offs, and success criteria for features, workflows, data products, dashboards, APIs, and AI capabilities. • Use user archetypes, journey research, support trends, and qualitative and quantitative feedback to guide product strategy, onboarding, documentation, service design, and AI rollout decisions. • Coordinate product sequencing across delivery workstreams, including user success, documentation, support, analytics experience, dashboard governance, public-facing products, AI and platform feature enablement, data supply chain, metadata maturity, APIs, and partner integrations. • Promote simple, intuitive, accessible user experiences across onboarding, access, discoverability, documentation, dashboards, conversational analytics, public-facing products, and support escalation paths. • Lead applicable coverage areas, including unified front-door service, user support, onboarding, documentation, coaching and training, communications, analytics discoverability, dashboard governance, AI service rollout, support operations, and stakeholder engagement.

🎯 Requirements

• All candidates must pass public trust clearance through the U.S. Federal Government. • This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation • 10+ years of experience in a product management or related roles • Bachelor’s degree in Computer Science, Engineering, or a related technical field • Demonstrated ability to lead product management for data, analytics, cloud platform, digital service, API, or enterprise software programs with multiple stakeholder groups. • Experience owning product roadmaps, intake models, prioritization frameworks, product metrics, stakeholder alignment, release sequencing, and cross-team product governance. • Ability to apply Human-Centered Design methods, user research, usability testing, journey mapping, personas, prototypes, content analysis, and feedback loops to inform product direction. • Experience translating user and stakeholder needs into user stories, acceptance criteria, PI objectives, product decisions, service guides, documentation, and measurable outcomes. • Working understanding of governed self-service analytics, data products, metadata, dashboard governance, public-facing reporting workflows, API services, AI-enabled capabilities, onboarding, support, and change management. • Knowledge of accessibility, plain language, U.S. Web Design System patterns, Section 508, WCAG 2.1 AA, public-data controls, and privacy-aware publication practices for user-facing products. • Ability to comply with customer-specific security, privacy, accessibility, quality, training, and data-handling requirements for assigned systems and data.

🏖️ Benefits

• medical, dental, and vision coverage • 401(k) retirement benefits • paid time off • paid holidays • life and disability insurance • additional wellness and employee support programs