Account Manager

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November 26

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Establishment Labs

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Medical Devices • Biotechnology • Healthcare

Establishment Labs is a global medical technology company committed to advancing women's health and wellness through innovative Femtech solutions. Specializing in breast health, aesthetics, and reconstruction, the company offers groundbreaking products like Motiva SmoothSilk breast implants and the Motiva Flora tissue expander. Their technologies are underpinned by scientific research and supported by an extensive portfolio of over 200 patent applications and numerous publications. Establishment Labs aims to normalize and democratize breast health through science-based innovations and evidence-based safety, striving to make a positive social, environmental, and economic impact with their solutions.

501 - 1000 employees

Founded 2012

🧬 Biotechnology

📋 Description

• Promote the company's product sales • Provide effective customer service using knowledge of the company's products and services • Work closely with key external business partners and internal stakeholders • Maximize sales and profit through the sale of implants and related products and solutions against the agreed sales plan • Conduct operations of the sales role in line with internal procedure as well as external regulatory guidelines • Understand the operation of products, features, and benefits • Explain how our products are superior to the competition • Assist in the build and development of our brand locally • Communicate with Supply Chain for the correct supply of promotional materials • Track pending orders and offer substitutions to customers • Review orders received from customers and resolve any discrepancies • Report field visit accurately and provide insights to the territory manager • Segment customers with detailed information • Be a point of contact for customers to provide the best possible service • Create strong relationships in the operating room with customers to understand their needs

🎯 Requirements

• Minimum 5 years of experience in the area of ​​Sales in medical devices • Minumum 4 years of experience working with plastic surgeons in public and private sector • Advanced English • Advanced Swedish • Basic understanding of Danish • Ability to work on field and travelling to customers in the assigned territory as well as participation on industry fairs the company participates on. • Ability to develop, maintain and strengthen relationships with other people both inside or outside the organization • Ability to work with CRM • Used to work with reports of field visit, segmentation and sales force effectiveness KPIs • Strong presentation skills • Problem solving mentality and proactively addresses work-related problems. • Being dynamic, structured and persistent. • Capable of being influential, courteous and have good discussion making skills. • Ability to work in team. • Strong verbal, written and listening communications skills • Strong ability to follow up and execute • Sense of priority and good organizational skills • Customer Service oriented person • Ability to sell but also to offer business solutions to his customers

🏖️ Benefits

• Interesting & competitive compensation plan • Pension scheme • Health insurance • 25 days of annual vacation • Birthday day off • Health & Wellbeing; reimbursement of up to 400 EUR per year for health & wellbeing activities • A lot of autonomy & freedom • Employee assistance program (EAP) this service offers you and your family support with any work or personal issue, including short-term professional counselling and connecting you to local resources to help you manage emotional, practical or physical needs. • Working for a thriving multinational that is financially very healthy & growing fast • Working in an international environment with different cultures