Salesforce Administrator

Job not on LinkedIn

🔥 7 minutes ago

🇨🇦 Canada – Remote

💵 $145k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👷 Salesforce Administrator

👻 Ghost score 0%

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Logo of EverCommerce

EverCommerce

1001 - 5000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2019-07

Healthcare • Consulting • Logistics

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Serve as a Center of Excellence for Sales, SalesOps, and Product business processes • Support the System Operations leader in evaluating the current state of subsidiary businesses • Lead process and systems documentation efforts • Support development of project scope to professionalize operations into a central tech stack • Contribute ideas and propose solutions • Own project action items • Support Project Managers in maintaining detailed project plans for transformation efforts • Co-author technical documentation, administrative best practices, and implementation and maintenance frameworks across the portfolio in JIRA and Confluence • Drive data migration exercises for subsidiaries moving between platforms during consolidation projects • Provide administrative support and development across CRM, sales enablement, eSignature, support, and project management platforms

🎯 Requirements

• 5+ years of experience as a Salesforce administrator • Excellent communication and stakeholder management skills • Experience gathering, documenting, and validating business and functional requirements • Experience creating process flows, user stories, use cases, or functional specifications • Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions • Experience working with cross-functional teams in a matrixed environment where priorities are shared across multiple departments • Familiarity with change management and user adoption best practices • Experience facilitating workshops, stakeholder interviews, or requirements gathering sessions • Worked in an agile environment or with software development products like JIRA and their equivalent or would like to learn how to • Must be eligible to work without sponsorship • Must be based in Canada

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust wellness benefits, including an annual wellness stipend • 3 weeks of vacation to start • A paid volunteer day of your choosing • 2 floating holidays to celebrate anything of significance to you • Employee Stock Purchase Program • Registered Retirement Savings Plan (RRSP) with 4% company match

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