Everience Romania
Enterprise • Productivity • SaaS
Everience Romania is a business facilitation provider focused on enhancing digital use within organizations to boost efficiency. The company offers solutions to modernize support functions, improve user satisfaction, and leverage innovations for a better digital employee experience. Everience aims to optimize IT costs, enhance productivity, and manage IT assets effectively while providing seamless cross-channel experiences. Their services include consulting, user experience enhancement, and IT asset management, all designed to create an agile, personalized, and secure work environment.
201 - 500 employees
🏢 Enterprise
⚡ Productivity
☁️ SaaS
Functional/Technical Support Technician, Product-Focused
Job not on LinkedIn
3 days ago
🗣️🇫🇷 French Required
Everience Romania
Enterprise • Productivity • SaaS
Everience Romania is a business facilitation provider focused on enhancing digital use within organizations to boost efficiency. The company offers solutions to modernize support functions, improve user satisfaction, and leverage innovations for a better digital employee experience. Everience aims to optimize IT costs, enhance productivity, and manage IT assets effectively while providing seamless cross-channel experiences. Their services include consulting, user experience enhancement, and IT asset management, all designed to create an agile, personalized, and secure work environment.
201 - 500 employees
🏢 Enterprise
⚡ Productivity
☁️ SaaS
📋 Description
• Review and validation of data from the integration PIM • Coordinate with the product manager, business teams, and suppliers • Update the production PIM (additions, deletions, corrections) • Manage catalogs (ad-hoc modifications) • Contribute to integration projects for new products/suppliers • Create and update XML proofs (BAT) using the existing tool • Verify print output on client solutions • Implement corrections and validate them with the product manager and suppliers • Retrieve coupons via SFTP, encrypted emails, APIs, or files • Import data into a database • Monitor workflows specific to each supplier • Daily interactions with the Procurement team • Handle customer service/after-sales escalations (SAV) • Perform checks and diagnostics using SQL queries • Detailed mapping of Product / DEMAT workflows
🎯 Requirements
• Higher education: Bac+2 to Bac+5 (equivalent to Associate to Master’s level) • Minimum 3 years' experience in this field • Proficient in SQL (analysis, validation, verification) • Comfortable working with CSV and XML files and SFTP protocols • Rigorous, autonomous, detail-oriented, with the ability to liaise between business teams, product, support, and suppliers • Understanding of complex data flows and functional dependencies
🏖️ Benefits
• Employer contribution to health insurance (50%) • 50% reimbursement of public transit pass • Opportunity to work for a market leader • Stable leadership team (75% of management have been with the group for over 20 years) • Profitable group with sustained growth • Meal voucher card (€9.50 value, employer covers 60%) • Referral bonuses up to €1,000 • CSE (works council) with various cultural benefits • In-house training institute to support skills development • Mobility partner • Tight-knit, committed, and ambitious team
Apply Now