Senior Delivery Manager

🕒 June 16

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EXL

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

📦 Logistics

💰 $2M Venture Round on 2015-01

Healthcare • Insurance • Logistics

EXL is a business consulting and services firm that focuses on leveraging data to enhance business operations and decision-making. With a strong emphasis on collaboration and adaptability, EXL partners with organizations to address their unique needs and culture while integrating data science and technology solutions. The company's areas of expertise include operations management, decision analytics, digital transformation, and various industries such as healthcare, finance, and insurance. EXL's mission is to help clients drive business evolution and maintain competitive advantage through tailored solutions and effective use of data.

📋 Description

• Develop comprehensive project plans for life and annuity projects, including scope, timelines, resources, and budgets. Define project objectives and deliverables. • Leverage expertise in life insurance and annuity products to guide project requirements, design, and implementation. • Manage cross-functional team members and subject matter experts, including definition of objectives, oversight of execution, and evaluation of performance. • Serve as the primary point of contact for stakeholders, including internal teams, clients, and vendors. Provide regular updates on project status and address any issues. • Ensure all projects adhere to industry regulations, standards, and company policies. • Identify potential risks specific to life and annuity projects and develop strategies to mitigate them. • Monitor and manage project budgets, ensuring cost-effectiveness and alignment with financial goals. • Oversee the quality of project deliverables to ensure they meet industry standards and client expectations. • Maintain detailed project documentation, including plans, reports, and change requests. • Lead and motivate project teams, ensuring alignment with project goals and fostering a collaborative work environment. Provides thought leadership and delivers business insights to identify and resolve complex issues critical to their clients’ success. • Address and resolve project-related issues and challenges in a timely and effective manner. • Lead the implementation of AI initiatives aligned with business objectives, collaborating with data science and engineering teams.

🎯 Requirements

• Education: Must have BS degree and 5-10 years of experience managing technology projects. Agile/Scrum certification and/or PMI certification preferred. • Experience: Proven experience as a Delivery Manager with a focus on life insurance and annuity products implementation and TPA operations. Demonstrated success in managing complex projects in the insurance industry. • Skills: Strong project management, leadership, and communication skills. Proficiency in project management software and tools. • Knowledge: In-depth understanding of life insurance and annuity products, industry regulations, and best practices. • Soft Skills: • - Excellent communication and interpersonal skills. • - Strong problem-solving abilities and analytical thinking. • - Ability to work in a team and collaborate with different departments. • - Strong organizational skills and attention to detail.