
1001 - 5000 employees
💸 Finance
🏠 Real Estate
☁️ SaaS
Finance • Real Estate • SaaS
ServiceLink is a company that connects lenders, servicers, and investors with industry-leading services supported by advanced technology. Their platform, EXOS®, offers tech-enabled mortgage services, enhancing operational efficiency and client experience in the mortgage industry. ServiceLink's solutions help streamline processes and improve service delivery within the real estate financing sector.
🕒 May 29
🇺🇸 United States – Remote
💵 $19 - $24 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
⚙️ Operations
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 35%
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1001 - 5000 employees
💸 Finance
🏠 Real Estate
☁️ SaaS
Finance • Real Estate • SaaS
ServiceLink is a company that connects lenders, servicers, and investors with industry-leading services supported by advanced technology. Their platform, EXOS®, offers tech-enabled mortgage services, enhancing operational efficiency and client experience in the mortgage industry. ServiceLink's solutions help streamline processes and improve service delivery within the real estate financing sector.
• Maintain and monitor the full vendor order pipeline to ensure timely progress and completion. • Monitor the team phone queue and accept inbound calls to assist vendors with questions, updates, or issue resolution. • Conduct outbound calls to vendors and manage incoming vendor inquiries to support active orders. • Ensure accurate fee management and proper documentation for each order. • Confirm vendor compliance with operational requirements. • Send proactive reminders to vendors regarding quality standards, turnaround times, platform or website usage, and other performance expectations. • Collaborate with team members to troubleshoot daily operational challenges affecting vendor performance or order resolution. • Provide suggestions for workflow enhancements, process improvements, and best practices to strengthen overall operational efficiency. • Assist in maintaining consistent communication patterns and service-level expectations across the vendor panel
• The ability to maintain a positive and professional business relationship with vendors and internal staff. • Computer literate with the ability to learn software applications • A penchant for excellence. You will use your strong attention to detail to maintain our quality standards • The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
• Health insurance • Vision insurance • Dental insurance • Life insurance • 401(k) plans • Employee Stock Purchase Plan • Paid vacation • Paid sick time
Apply Now🕒 May 22
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🇺🇸 United States – Remote
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🟢 Junior
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