
10,000+ employees
Founded 1979
📦 Logistics
🚗 Transport
☁️ SaaS
Logistics • Transport • SaaS
Expeditors is a global logistics company that specializes in supply chain solutions, customs brokerage, and transportation services. Leveraging advanced technology and exceptional customer service, Expeditors offers tailored solutions to optimize logistics processes across various industries. The company prides itself on its ability to provide real-time visibility and data integration, helping clients manage their supply chains efficiently and effectively.
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10,000+ employees
Founded 1979
📦 Logistics
🚗 Transport
☁️ SaaS
Logistics • Transport • SaaS
Expeditors is a global logistics company that specializes in supply chain solutions, customs brokerage, and transportation services. Leveraging advanced technology and exceptional customer service, Expeditors offers tailored solutions to optimize logistics processes across various industries. The company prides itself on its ability to provide real-time visibility and data integration, helping clients manage their supply chains efficiently and effectively.
• Serve as the primary customer service contact for internal and external customers following the execution of a requested quote • Coordinate approved quotes with relevant internal stakeholders to ensure a smooth, accurate handoff from pricing to execution • Respond to and resolve customer inquiries related to executed quotes in a timely, professional manner • Communicate quote status, changes, or issues to affected internal teams and external customers • Maintain accurate records of quote execution and post-quote customer interactions in the Pricing Database • Escalate unresolved customer service issues or recurring execution problems to management • Report to the Strategic Solutions Manager, Transportation Pricing & Quoting – The Americas
• Strong attention to detail • Comfortable triaging a high volume of inbound requests • Clear, professional written and verbal communication • Working knowledge of Expeditors’ service offerings and team structures • Able to prioritize and process requests quickly without sacrificing accuracy • Comfortable working within a Pricing Database or quote intake system
• Paid Vacation (first year prorated based off month of hire then eligible for 15 days) • Holidays (10) • Flexible Days (2) • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid) • 401(k) Retirement Savings Plan with employer match • Employee Stock Purchase Plan (ESPP) • Medical, Prescription Drug, Dental & Vision Coverage • Health Savings Account (HSA) • Life and Disability Insurance • Paid Parental Leave (additional eligibility criteria) • Dependent Care Flexible Spending Account (DC FSA) • Commuter Benefit • Employee Assistance Program (EAP) • Learning & Development Program • Educational Assistance and Reimbursement • Remote work option stated; however, this specific position is on site full-time at any Expeditors office in the US
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