Operations Specialist, US Mortgage HELOC Refi

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August 13

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Extend Your Team

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B2B • eCommerce • HR Tech

Extend Your Team is a professional outsourcing service that connects businesses with skilled, vetted professionals to improve operational efficiency and achieve measurable results. Utilizing their proprietary Smart Talent System™, they streamline hiring processes, reduce inefficiencies, and empower organizations to scale quickly and effectively. Extend Your Team caters to a diverse range of industries, providing tailored solutions for business leaders, startups, and growing organizations looking for reliable and capable team members who can deliver immediate ROI.

201 - 500 employees

Founded 2020

🤝 B2B

🛍️ eCommerce

👥 HR Tech

📋 Description

• This is a remote position. • Company Mission: Our mission is to reduce the cost of capital across the world. • About the Company: We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. • Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. • Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others. • Our work involves building the world’s first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers. • We’re looking for detail-oriented, driven, and intuitive operations specialists who want to work with intelligent, motivated , intense, and interesting people to support the company in its goal to offer cutting-edge products and excellent customer service to its clients. • Cultural Values: 1. Depth and rigor of thought - We try to be rigorous in our thinking & dive into the details. 2. Minimalist - We are spartan in our design, in our code, and even in our processes. 3. Speed of execution - We move fast & value decisiveness. We think speed drives quality.

🎯 Requirements

• Experience in financial services or related industries (mortgage experience preferred) • At least 2 years (and above) experience in handling US Loan or Mortgage tasks • Familiarity and experience in handling US HELOC Refinancing • Strong attention to detail and organization skills • Knowledge regarding liens and closing documents is a plus • Excellent communication, interpersonal and problem-solving skills • Proficiency, speed, and accuracy in written communication • Fluency, clarity, and good diction in English • Great organizational skills & time management abilities Ability to handle confidential information with integrity • Experience using customer communication and task management programs, Google Drive, and Email • Bachelor\'s Degree or comparable work experience in financial services • Flexibility to work US Pacific time 10 AM to 7 PM (with a 1-hour break time in between) • Must be based in the Philippines

🏖️ Benefits

• Remote work • Flexible schedule • Opportunity for growth